Customer Service Director Position

4 days ago


Davao City, Davao, Philippines Apollo Technologies, Inc. Full time
About the Role

We are seeking a highly skilled Customer Service Supervisor to join our team at Apollo Technologies, Inc.

Key Responsibilities:
  • To lead and motivate teams in delivering exceptional customer service
  • Strong leadership and management skills to drive results
  • Effective communication with customers, team members, and other departments
  • Identify and solve customer issues, handle escalated concerns, and analyze data for improvement
  • Maintain relationships with customers and team members
  • Adapt to changing customer needs and business requirements
Requirements:
  • Bachelor's degree in business or related field
  • 5 years of experience in customer service or related roles, 5 years in Telco/ISP industry
  • Experience as a customer service representative or supervisor is valuable
What We Offer:
  • A full-time position with an 8-hour shift, Monday to Friday
  • Davao City location, with relocation required


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