Customer Service Representative for Japanese Market

22 hours ago


Davao City, Davao, Philippines IBEX Global Solutions (Philippines) Inc. Full time
About Us
IBEX Global Solutions (Philippines) Inc. is a leading provider of customer service solutions for international clients.

Your Role
As a Japanese Bilingual Customer Service Representative, you will serve as the primary point of contact for our Japanese-speaking customers, providing exceptional service while bridging communication gaps between them and our clients.

Key Responsibilities
- Provide accurate and efficient responses to customer inquiries in Japanese
- Offer solutions to customer complaints and concerns
- Collaborate with internal teams to resolve complex customer issues

Requirements
- Fluency in Japanese (written and spoken)
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment with multiple priorities
- Strong problem-solving and analytical skills

Benefits
- Competitive salary and benefits package
- Opportunity to work with a dynamic and growing company
- Collaborative and supportive team environment
- Professional development opportunities

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