Data Operations Specialist

1 day ago

Bacoor, Calabarzon, Philippines beBeeAnalyst Full time ₱400,000 - ₱600,000
Job Title: Data Analyst
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The Metering Support Assistant plays a vital role in the SmartEnergy Management Department, contributing to the accurate management of meter data across a diverse client portfolio. The position involves monitoring data quality, resolving data issues, coordinating with meter providers, and ensuring effective utilization of internal systems.

Key Responsibilities:

  • ">
  • Identify and request missing or substituted meter data.">
  • Escalate unresolved data issues to the Meter Leader.

New Data Feed Management:

  • ">
  • Review and activate new meter data feeds.">
  • Manage CRM tickets related to new feed activations.

Stakeholder Communication & Support:

  • ">
  • Provide responsive service to internal and external stakeholders.">
  • Coordinate with meter providers and retailers for data access.">
  • Respond promptly to internal team queries.

System & Record Maintenance:

  • ">
  • Ensure accuracy of data in internal systems and service records.">
  • Maintain up-to-date and consistent customer records.

General & Team Responsibilities:

  • ">
  • Participate in team collaboration and knowledge sharing.">
  • Support reporting tasks and ad hoc departmental needs.">
  • Engage in ongoing training and development.">
  • Uphold data confidentiality and service standards.">
  • Take ownership of task quality and timeliness to meet KPIs.

Requirements:
  • ">
  • Minimum 3–5 years of experience in a similar role, supported by a relevant degree in Business Administration, IT, or Data Analytics, or a related discipline.">
  • Data entry experience required, with experience in a metering, energy services, utilities, or data-intensive environment highly desired.">
  • Microsoft Office proficiency is essential.">
  • Strong communication skills (verbal and written).">
  • Excellent planning, time management, and self-organisation.">
  • Strong initiative, resourcefulness, and results-driven approach.">
  • Good interpersonal skills and a collaborative mindset.">
  • Customer service experience preferred.

Benefits:
  • ">
  • Work from home">
  • Monday to Friday 7:00AM – 4:00PM PHT (adjustments will be made for AU daylight saving time)">
  • Opportunities to work with leading companies in Australia and beyond">
  • Comprehensive HMO and government-mandated benefits">
  • Training programmes for career development">
  • Engaging company outings, team activities, and wellness sessions">
  • Supportive, inclusive culture">
  • Dedicated managers focused on your growth and success

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