Rent Payment Specialist

1 day ago

Makati City, National Capital Region, Philippines beBeeCollector Full time ₱4,000,000 - ₱5,500,000

Establish a reputation as a skilled rent collector by joining our remote team. In this role, you will be responsible for collecting rent payments from tenants and ensuring prompt resolution of any payment issues.

Key Responsibilities:
  • Rent Collection: Take the lead in initiating and following up on rent payment reminders, ensuring tenants are aware of their payment due dates.
  • Communication: Effectively engage with tenants via phone, email, or messaging platforms to discuss payment issues, establish payment plans, and provide assistance when needed.
  • Record Keeping: Maintain accurate and up-to-date records of all rent payments, payment plans, and communication logs in our property management system.
  • Dispute Resolution: Collaborate with tenants to resolve any disputes or questions related to their rent payments or leases.
  • Reporting: Provide regular updates to management regarding outstanding payments, collection efforts, and tenant interactions.
  • Compliance: Ensure that all collection processes adhere to legal requirements and company policies.
Requirements:
  • Previous experience in rent collection, property management, or a related field is preferred.
  • Strong communication and negotiation skills with a focus on customer service are essential.
  • Detail-oriented and organized individuals with the ability to manage multiple accounts effectively will excel in this role.
  • Proficiency in property management software or databases is a plus.
  • Ability to maintain professionalism and empathy when dealing with tenants is crucial.
  • Knowledge of rental laws and regulations in the applicable market is required.
Benefits:
  • Weekly payment basis
  • Purely Work From Home opportunity
  • Friendly and supportive work environment

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