Lead Software Testing Professional
1 week ago
The Lead Quality Assurance Specialist plays a pivotal role in driving the overall testing strategy and quality assurance efforts across projects. They are responsible for team leadership, task assignment, and fostering collaboration among QA members.
The Lead Quality Assurance Specialist oversees the implementation of testing processes, aligns testing goals with project objectives, and ensures adherence to timelines.
As the primary point of contact for quality-related discussions with stakeholders, they ensure that testing aligns with business objectives.
The QA Specialist ensures all project-wide quality standards are met, leveraging expertise and leadership to deliver consistent results. An industry expert with a passion for expanding knowledge of technology and business operations, they serve as a technical connector, collaborator, and communicator with a strong bias towards user empathy and understanding problems before identifying solutions.
Work Setup:A remote work arrangement is available.
About the Role:You will be organized, adaptable, and capable of working across multiple projects and timelines. You will be a reliable source of information for each of the teams, with a curious mind, a desire to learn, and excellent relationship management skills.
Key Responsibilities:- Review requirements and collaborate with Delivery Leads to contribute to User Story Acceptance Criteria, ensuring clear and testable project expectations.
- Estimate, prioritize, plan, and coordinate testing activities to efficiently meet project deadlines and quality goals.
- Identify, record, document, and track bugs, effectively communicating and working with the development team to ensure timely resolution.
- Design, develop, and execute test scripts to enhance testing efficiency and coverage for both new and existing features.
- Continuously track and improve quality assurance metrics, such as defect densities and open defect counts, to ensure the highest level of software quality.
- Apply testing processes for new and existing products, tailoring them to meet specific client needs and project requirements.
- Perform thorough exploratory, functional, and regression testing to ensure the reliability, usability, and performance of software applications.
- Collaborate with developers and other team members to identify and address potential quality issues early in the development process.
- Stay up-to-date with industry best practices, technologies, and testing methodologies to continually enhance the QA process.
- 5+ years of experience leading testing and quality assurance activities and a team.
- Experience in developing test plans and writing test cases.
- Excellent organizational, verbal, and written communication skills.
- Tenacious, detailed-oriented, and self-motivated.
- Experience using JIRA or similar tools for defect tracking and management.
- Experience with automation testing tools is an advantage.
- A desire to work within a fast-paced, collaborative, and team-based support environment.
- Experience in Salesforce implementation or any other CRM implementation.
- Experience with Agile/Scrum development practices.
- Actively developing their professional network through participation in technology user groups, networking events, and technology organizations.
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