Senior Strategic Workforce Planner

7 days ago

Rizal, Philippines beBeeSchedule Full time ₱3,500,000 - ₱4,500,000
Job Overview

The Senior Workforce Management Executive is a pivotal role responsible for strategically planning and executing schedules to meet business requirements.

  • Ensures optimal staffing levels by analyzing real-time data, identifying trends, and making informed adjustments.
  • Monitors service level performance, tracks agent productivity, and communicates effectively with multiple stakeholders.
  • Develops and publishes comprehensive reports to drive strategic decision-making and ensure timely access to critical information.

This position requires a deep understanding of workforce management principles and the ability to thrive in a fast-paced, dynamic environment.


Key Responsibilities:
  • Strategic Scheduling
  • Service Level Monitoring
  • Reporting and Analytics

A strong analytical mindset, effective communication skills, and a customer-centric approach are essential for success in this role.

This opportunity offers a chance to leverage your expertise and contribute to the success of our organization.

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