Ecommerce Operations Coordinator

11 hours ago

Pasig, National Capital Region, Philippines beBeeFulfillment Full time ₱250,000 - ₱350,000
Customer Support Specialist

We are currently looking for a Customer Support Specialist to join our team. The ideal candidate will be responsible for providing exceptional customer support and virtual assistance across various platforms and business operations.

The successful applicant will play a key role in ensuring smooth day-to-day processes, resolving customer concerns, and supporting the team with administrative and e-commerce-related tasks.

Applicants must be dependable, able to work independently, and demonstrate excellent communication and organizational skills. Experience with platforms such as Shopify, Amazon, and basic familiarity with 3PL coordination is a plus.

Key Responsibilities:
  • Process refunds, exchanges, and replacement orders
  • Handle customer emails and inquiries
  • Troubleshoot product/order issues
  • Manage MCF (Multi-Channel Fulfillment) orders as needed
  • Monitor Shipcube (on-hold/exception orders)
  • Process WROs and B2B orders
  • File claims through Amazon and ShipBob
  • Manage PayPal and Shopify disputes
  • Coordinate fulfillment
  • Provide support for TV segment-related inquiries
  • Respond to customer requests
Virtual Assistant Tasks:
  • Help with checklist creation and updates
  • Write and organize product descriptions
  • Assist in sourcing product images/videos
  • Set up return policies
  • Create marketing content
Required Skills and Qualifications:
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic computer skills and experience with e-commerce platforms
  • Dependability and strong organizational skills

  • Ecommerce Operations Specialist

    2 days ago

    Pasig, National Capital Region, Philippines beBeeEcommerce Full time ₱150,000 - ₱250,000

    Job OpportunityEcommerce Operations SpecialistThe ideal candidate will have experience in managing day-to-day operations between warehouse, inventory, and fulfillment teams. They will also be responsible for providing regular reporting to the accounting department and senior leadership.Key ResponsibilitiesEdit/enter products and other data into Marketplace...

  • National eCommerce Ecosystem Manager

    3 days ago

    Pasig, National Capital Region, Philippines beBeeEcommerce Full time

    Role Summary:This role involves building and managing a national eCommerce ecosystem across both B2B and B2C channels.The ideal candidate will develop strategies to grow eCommerce revenue, improve platform performance, and enhance customer experience.Build and manage the national eCommerce ecosystem for CPFI across both B2B and B2C channels.Develop...

  • Senior Ecommerce Professional

    2 days ago

    Pasig, National Capital Region, Philippines beBeeEcommerce Full time ₱600,000 - ₱800,000

    Online Sales ManagerThe role of the Online Sales Manager is to develop and execute a sales strategy that grows the company's online presence. This involves managing product listings, promotions, and customer experience across multiple platforms.The ideal candidate will have at least 3 years of experience in eCommerce operations with a strong understanding of...

  • E-Commerce Operations Specialist

    2 days ago

    Pasig, National Capital Region, Philippines beBeeAccount Full time ₱250,000 - ₱450,000

    Job Overview:We are seeking an E-Commerce Account Officer to join our team.The ideal candidate will have a strong understanding of e-commerce operations and be able to provide excellent customer service. They will also be responsible for monitoring platform activity, coordinating with internal teams, and resolving issues in a timely manner.About the...

  • E-commerce Operations Specialist

    2 days ago

    Pasig, National Capital Region, Philippines beBeeInventory Full time $60,000 - $80,000

    Job Title: E-commerce Operations SpecialistAbout the Role:We are seeking a highly skilled E-commerce Operations Specialist to join our team. As an E-commerce Operations Specialist, you will be responsible for ensuring the smooth operation of our e-commerce platform, from order processing to inventory management.Key Responsibilities:Building and maintaining...

  • Marketing Team Leader

    4 weeks ago

    Pasig, National Capital Region, Philippines Bullseye Group of Companies Full time

    DUTIES AND RESPONSIBILITIESTeam & Operations Management:- Lead the marketing team, manage workload, conduct alignment meetings, assess manpower needs, and coordinate with principalsBrand & Campaign Direction:- Set overall brand strategy and monthly calendars. Review proposals, lead project kick-offs, maintain KAM relationships, and oversee campaigns and...

  • Marketing Team Leader

    4 weeks ago

    Pasig, National Capital Region, Philippines Bullseye Group of Companies Full time

    Duties And ResponsibilitiesTeam & Operations Management:Lead the marketing team, manage workload, conduct alignment meetings, assess manpower needs, and coordinate with principalsBrand & Campaign DirectionSet overall brand strategy and monthly calendars. Review proposals, lead project kick-offs, maintain KAM relationships, and oversee campaigns and events.PR...

  • Order Fulfillment Coordinator

    5 days ago

    Pasig, National Capital Region, Philippines beBeeCustomer Full time

    Order Management Specialist Job DescriptionThis role involves overseeing the full order lifecycle, from order entry to delivery. Key responsibilities include managing the end-to-end order-to-cash process, handling various order types, and providing proactive customer service.Job ResponsibilitiesManage Orders: Collaborate with customers, distributors, and...

  • Digital Marketing Coordinator

    16 hours ago

    Pasig, National Capital Region, Philippines enablesGROUP Full time

    OverviewThe Digital Marketing Coordinator is responsible for executing marketing activities across all channels, assisting the marketing and ecommerce teams to ensure timely delivery with an attention for detail.ResponsibilitiesAssist with weekly email builds, testing and scheduling, working with Sr. Marketing Executive to ensure timely deliverySupport with...

  • Operational Service Coordinator

    2 days ago

    Pasig, National Capital Region, Philippines beBeeCoordinators Full time ₱150,000 - ₱250,000

    Administrative Officer RoleWe are seeking a highly skilled and organized Service Coordinator to join our team. The successful candidate will be responsible for coordinating service operations, managing customer interactions, ensuring efficient service delivery, and overseeing administrative duties.This is a full-time, on-site role located in Pasig. The ideal...