Leading Service Development Manager

1 day ago

General Santos, Soccsksargen, Philippines beBeeManagement Full time ₱500,000 - ₱800,000
Job Overview

The Managed Services Product Manager will oversee the development, delivery and performance of non-network managed services leveraging a diverse vendor portfolio.

This includes advanced technical solutions across network, security, cloud platforms, hardware and distributor relationships.

Key Responsibilities
  • Build strategic relationships with vendors e.g. Fortinet, AWS Azure to drive service growth, procurement efficiency and training enablement.
  • Own the full product lifecycle for managed services across SD-WAN SASE networking UCaaS cloud IoT and hardware.
  • Design and integrate scalable vendor-aligned services by collaborating with engineering solution architects and support teams.
  • Partner with Finance on pricing models budgeting and cost optimization.
  • Champion a customer-centric approach by analyzing feedback improving reliability and security standards and serving as an escalation point for critical issues.
  • Oversee risk management and compliance mitigating technology supply chain and regulatory risks.
  • Collaborate cross-functionally with Sales Marketing and internal teams on go-to-market strategies.
Requirements
  • Strong experience managing vendor and distributor relationships.
  • Proven ability to negotiate contracts SLAs and pricing.
  • Background in product lifecycle management especially across networking cloud UCaaS and IoT solutions.
  • Skills in service design operational integration and creating scalable frameworks.
  • Financial acumen in pricing models budgeting and cost optimization.
  • Customer-first mindset with experience improving service quality and handling escalations.
  • Knowledge of compliance risk management and vendor security assessments.

Shape the future of business communication at a leading-edge organization.

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