Sales and Customer Relationship Manager

2 days ago

Pasig, National Capital Region, Philippines beBeeCustomer Full time ₱250,000 - ₱500,000
Job Overview

We are seeking a highly skilled professional to manage key accounts and provide exceptional customer service.

The ideal candidate will have a strong background in sales and customer relationships, with excellent communication and problem-solving skills.

You will be responsible for managing customer needs, ensuring customer satisfaction, and developing long-term relationships.

In addition, you will be required to deliver speedy and quality actions to changing customer needs, market conditions, and competitor activity.

You will also be responsible for managing customer's account and ensuring good credit status and effective cash collections.

Achieving customer retention and meeting key performance indicators (KPIs) is also a key aspect of this role.

If you are a motivated and results-driven individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Manage customer needs and ensure customer satisfaction and long term relationship
  • Deliver speedy and quality action to changing customer needs, market conditions and competitor activity
  • Manage customer's account and ensure good credit status and effective cash collections
  • Prevent contract terminations and achieve customer retention
  • Achieve Key Accounts KPI
  • Enable effective communication between customer and cross-functional team in order to provide strong team representation to meet the customer's expectations.
  • Ensure compliance to standard process, procedures and quality standards
  • Monitor competitor activities and act on counter measures.

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