
Content Operations Lead
1 day ago
We are seeking a highly organized and detail-oriented Project Manager to lead our production workflows, optimize team efficiency, and ensure seamless coordination across departments. This role requires at least 3 years of experience in project management, exceptional organizational skills, and the ability to manage and communicate effectively with a large team while overseeing multiple tasks and maintaining high editorial standards.
About the Role- Manage content tasks in ClickUp, ensuring accurate tracking and updates.
- Monitor progress, coordinate with teams, and communicate updates.
- Maintain tracking sheets for published articles, experiments, and performance metrics.
- Organize and update project briefs, documentation, and workflows in ClickUp, Intranet, and SharePoint.
- Assign tasks, set clear deadlines, and conduct weekly goal-setting and mid-week check-ins with editors.
- Ensure timely content delivery, proactively addressing delays with solutions.
- Use AI tools and agents to improve processes, workflow, and reports.
- Serve as the main point of contact for project managers and department heads to align content tasks with business objectives.
- Track content targets, provide bi-weekly reports, and identify areas for improvement.
- Manage team PTO schedules and implement contingency plans to maintain content production.
- Able to work during EST/EDT hours.
- Near-native English communication skills, with the ability to communicate clearly and effectively across a large team.
- 3+ years of experience in content operations management, editorial coordination, or related roles.
- Proven experience in managing and coordinating large teams, ensuring seamless communication, accountability, and alignment on goals.
- Proficiency in ClickUp or similar project management tools.
- Strong knowledge of content tracking, process management, and task coordination.
- Experience in collaborating with editorial, marketing, and cross-functional teams.
- Excellent leadership and interpersonal skills, with the ability to foster a positive, structured, and high-performing work environment.
- Strong problem-solving skills with the ability to anticipate challenges and propose solutions.
- Ability to set and enforce deadlines, ensuring timely content delivery.
- Familiarity with SharePoint, Google Sheets, and other documentation tools.
- A proactive, solution-oriented mindset with a passion for optimizing workflows and improving team efficiency.
- Familiarity with AI tools for research, ideation, and workflow automation.
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