Remote Content Operations Lead

20 hours ago


Cabuyao, Calabarzon, Philippines beBeeOperations Full time ₱800,000
Content Team Operations Manager

This role leads the operational aspects of our content creation team, ensuring seamless daily operations.

Key Responsibilities:
  • Plan and coordinate schedules to meet coverage needs.
  • Develop onboarding processes for new hires, including documentation and mentorship assignments.
  • Act as the primary point of contact for operational inquiries and workflow issues.
  • Monitor team performance, track adherence to procedures, and escalate concerns when necessary.
  • Streamline standard operating procedures for scheduling, onboarding, and reporting.
  • Collaborate with leadership to address productivity bottlenecks.
  • Maintain a positive and productive culture within the 100% remote team.
  • Track key operational metrics and deliver regular reports to management.
Qualifications:
  • Proven experience in operations, team supervision, or coordination within startups, remote teams, or BPO environments.
  • Excellent organizational, multitasking, and problem-solving skills.
  • Strong written and verbal communication skills.
  • Proficiency in using digital scheduling tools, spreadsheets, and virtual collaboration platforms.
  • Ability to thrive independently and as part of a remote team.
  • Experience supporting online content creator teams or managing online communities is an advantage.
  • Proactive, solutions-oriented attitude.


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