IT Support Engineer for Technidata Solutions

2 weeks ago


Manila, National Capital Region, Philippines Technidata Incorporated Full time
Job Summary: We are looking for an IT Support Engineer to join our team at Technidata Incorporated. As an IT Support Engineer, you will provide level 1 support to our clients in France and Canada, as well as level 2 support and assistance to our subsidiaries and distributors in the Asia Pacific Region.

Key Responsibilities:
  • Respond to client inquiries regarding technical issues.
  • Travel to client sites for direct assistance or to deploy new solutions/software modules.
  • Perform incident management, simulations to recreate and investigate issues, and conduct unit tests for connections, interfaces, and modules.
  • Participate in software migration projects and establish visit reports.


**Requirements:**
  • Fluent in French and English.
  • Experience with MS Windows Server, Unix/Linux, Database (MS SQL or Oracle), and Incident Management.
  • Knowledge of ITIL principles is an advantage.


About Our Company:
Technidata Incorporated is a leading provider of software solutions. We value innovation, teamwork, and customer satisfaction.

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