Professional Customer Service Role

3 days ago

Davao City, Davao, Philippines beBeeCareer Full time ₱6,000 - ₱12,000
Customer Service Specialist Opportunity

We are seeking a skilled and dedicated Customer Service Specialist to join our team based in Davao City. This role offers a chance to work on established accounts, providing front-line support to customers who require assistance.

If you're looking to start or grow your career in customer service, this is an excellent opportunity to build a stable and meaningful path.

Key Responsibilities:
  • Handle inbound calls from customers, providing accurate, empathetic, and efficient assistance tailored to each campaign's requirements.
  • Document all customer interactions clearly and accurately in the system.
  • Maintain professionalism and excellent customer service in every interaction.
  • Meet performance metrics including quality scores, attendance, and customer satisfaction.
Qualifications and Requirements:
  • Senior High School graduate or equivalent; college undergraduates are welcome to apply.
  • Strong command of the English language, both spoken and written.
  • BPO experience is an advantage but not required – fresh graduates are welcome.
  • Willingness to work on-site and on shifting schedules, including weekends and holidays.
What We Offer:
  • Competitive salary package and performance incentives.
  • Paid training specific to the assigned account.
  • Healthcare and government-mandated benefits.
  • Supportive work environment and career development opportunities.
  • Immediate hiring and onboarding process.

Apply now through Digidesk and let us help you fast-track your career in customer service.

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