Product Support Specialist

1 week ago


Dasmariñas, Calabarzon, Philippines beBeeCustomer Full time ₱350,000 - ₱600,000

As a Customer Support Agent with Shopify and Gorgias, you play a vital role in building trust with customers through exceptional support.

About the Position

This is an exciting opportunity to join our team and provide top-notch assistance to clients via chat, email, or phone.

Key Responsibilities
  • Respond promptly and professionally to customer inquiries related to product information, order tracking, returns, and account concerns.
  • Utilize Gorgias and Shopify to efficiently manage tickets and provide fast, accurate support.
Requirements
  • Demonstrate excellent written and spoken English communication skills.
  • Possess at least 1 year of hands-on experience with both Shopify and Gorgias.
  • Be comfortable working independently and handling multiple conversations simultaneously.
What We Offer
  • A competitive compensation package with annual performance-based increases.
  • Generous paid time off to ensure work-life balance.
  • The flexibility to work from anywhere, fostering a productive and comfortable work environment.
Join Our Team

Ready to make a meaningful impact? Apply now and embark on a rewarding career journey with us



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