Patient Financial Services Coordinator

6 days ago


Manila, National Capital Region, Philippines Amazon Full time

At Amazon, we are building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services. This team is responsible for providing operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company.

We are seeking a Patient Financial Services Specialist to join our Revenue Cycle team. As a member of this team, you will work on ensuring that our members get the best billing experience available. Your key responsibilities will include:

  • Proactively reaching out to patients with open balances and assisting them with payment options
  • Assisting admins with our member's billing needs via 1Life's tasking system to provide the best customer service
  • Educating admins and patients to better understand health insurance benefits through open balances

You will also investigate claims through insurance to ensure they were processed according to the patient benefit plan via internal tools, and review and reconcile patient and insurance balances for accuracy.



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