Patient Care Coordinator

5 days ago


Manila, National Capital Region, Philippines Pearl Talent LLC Full time

At Pearl Talent LLC, we're dedicated to connecting exceptional candidates with top startups in the US and EU. As a Patient Care Navigator, you'll be the main point of contact for patients, guiding them through their treatment journey and ensuring seamless support.

About the Role:
  1. Conduct initial intake assessments to gather essential health information and patient concerns.
  2. Guide new patients through onboarding, explaining treatment options and addressing preliminary questions.
  3. Coordinate with physicians to ensure accurate documentation and communication of patient information.

Key Responsibilities:

  1. Manage and schedule appointments, minimizing wait times and optimizing provider schedules.
  2. Follow up with patients post-appointment to ensure treatment adherence and address additional needs.
  3. Provide resources, educational materials, and support, addressing inquiries and referring complex cases as needed.
Requirements:
  • At least 2-3 years of experience in a patient navigation, healthcare coordination, or medical assistant role.
  • Strong empathy and communication skills, with the ability to support patients compassionately.
  • Background in healthcare or patient advocacy, with a solid understanding of medical terminology and patient care processes.
  • Experience with scheduling software and medical record systems; familiarity with HIPAA compliance.


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