Contact Center Manager

**Role Purpose**The purpose of this role is to execute the process and drive the performance of the team on key metrics. The successful candidate will have a proven track record in managing teams and driving results in a fast-paced contact center environment.You will be responsible for coaching, shadowing, and supporting your direct reports to ensure they...

We are seeking a highly skilled Call Center Team Lead to join our team at CallTek. As a key member of the leadership team, you will be responsible for driving customer satisfaction and loyalty through exceptional service delivery and team leadership.About the RoleThe ideal candidate will possess a proven track record of driving business growth and improving...

Are you passionate about delivering exceptional customer experiences? Do you have a knack for problem-solving and enjoy working in a fast-paced environment? If so, we want to hear from you!About Our TeamAt Call Center International, we pride ourselves on our commitment to excellence and our passion for delivering outstanding customer service. Our team is...

**Welcome to Neksjob**We're a dynamic and forward-thinking company that's committed to delivering exceptional customer experiences. Our Contact Center Specialists play a vital role in helping us achieve our mission, and we're seeking talented individuals to join our team. As a Contact Center Specialist, you'll be responsible for handling customer inquiries...

**Company Overview**Neksjob Corporation is dedicated to delivering exceptional customer experiences.**Job Responsibilities**As a Contact Center Associate, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.**Required Skills and Qualifications**HS Graduate (old curriculum) /SHS GraduateAt least 2...

Join Our Team as a Contact Center Specialist!We are TASQ Staffing Solutions, a leading provider of innovative staffing solutions. We are seeking highly motivated and customer-focused individuals to join our team as Contact Center Specialists!About the RoleAs a Contact Center Specialist, you will be responsible for handling inbound and outbound calls,...

Required Skills and QualificationsMinimum 2-3 years of experience as a QA in a contact center environment.Prior experience in banking operations is highly preferred.

About the Role:This is a key position that requires a detail-oriented and organized individual who can ensure high-quality results in a fast-paced contact center environment.Responsibilities:To design and execute comprehensive quality assurance plans.To identify and prioritize areas for improvement.To work closely with cross-functional teams to implement...

Job Overview">We are seeking an experienced Contact Center Team Manager to join our team at CallTek. In this role, you will be responsible for supervising a team of customer service representatives, managing performance metrics, and ensuring high-quality customer interactions.">Key Responsibilities:">">Team Management: Supervise and manage a team of customer...

About This RoleTasq Staffing Solutions is seeking a talented BPO Team Lead - Contact Center Expert to join our team.Job Summary:We are looking for a seasoned customer service professional with a proven track record of success in leading teams and driving customer satisfaction.Responsibilities:Team Management: Lead a team of 20 contact center agents,...

Key ResponsibilitiesAs a BPO Trainer at Tasq Staffing Solutions, you will play a critical role in shaping the skills and knowledge of our banking contact center teams. Your responsibilities will include:Designing and delivering training programs that meet the needs of our clientsCoaching team members to improve their performance and achieve business...

We are seeking a dynamic and results-driven Operations Manager to lead and oversee the day-to-day operations of our contact center. The ideal candidate will be responsible for ensuring that the contact center consistently meets client service level agreements (SLAs), enhances the overall customer experience, and drives team performance. The Operations...

Tasq Staffing Solutions is seeking a Quality Control Manager - Contact Center to join our team!This individual will be responsible for conducting audits to ensure quality compliance within the account, reviewing calls/completed cases for adherence to internal/regulatory guidelines, and collaborating with supervisors to share quality performance issues and...

Job Title: Contact Center RepresentativeAbout the JobWe are seeking a highly motivated Contact Center Representative to join our team at HR Network Incorporated. As a key member of our contact center team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Handle client inquiries and resolve issues in a...

Job Overview">We are seeking a skilled and customer-focused Contact Center Specialist to join our team at Neksjob Philippines. As a key member of our contact center, you will be responsible for delivering exceptional customer experiences through prompt and effective responses to customer inquiries.">Main Responsibilities:">Provide timely and accurate...

At CallTek, we are seeking a seasoned Customer Service Leadership professional to lead our contact center team. As the Call Center Operations Manager, you will oversee the day-to-day activities of our call center, ensuring seamless customer service delivery and driving performance excellence.ResponsibilitiesManage a high-performing team of customer service...

Job SummaryNeksjob Corporation seeks an experienced Contact Center Professional to provide top-notch support to our clients. This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and are committed to delivering outstanding results.About the CompanyWe are a leading provider of innovative solutions that enhance customer...

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve...

Campaign Operations ManagerThe Campaign Operations Manager plays a crucial role in the success of our contact center, overseeing operational aspects and ensuring seamless service delivery.This role emphasizes a holistic approach to operations, focusing on process optimization, team performance management, and quality service delivery for cable TV and fiber...

About the RoleAre you passionate about delivering exceptional customer service? Do you have what it takes to become a valuable member of our support team?We are seeking a skilled and experienced Customer Service Representative to join GDV Business Services Co. As a customer service representative, you will be responsible for handling customer inquiries,...