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Contact Center Representative

1 week ago

Iloilo City, Western Visayas, Philippines HR Network Incorporated Full time

Job Title: Contact Center Representative

About the Job

We are seeking a highly motivated Contact Center Representative to join our team at HR Network Incorporated. As a key member of our contact center team, you will be responsible for providing exceptional customer service to our clients.

Key Responsibilities:
  • Handle client inquiries and resolve issues in a timely and professional manner
  • Provide product information and recommendations to clients
  • Upsell and cross-sell products and services to clients
  • Maintain accurate records of client interactions and issue resolutions
Requirements

To be successful in this role, you will need to have:

  • At least High School graduate/College Level education
  • At least 1 year of experience in BPO Industry
  • A strong understanding of sales techniques and strategies
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary package
  • Ongoing training and development opportunities
  • A dynamic and supportive team environment