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Senior Collector

2 weeks ago

Davao City, Davao, Philippines City Savings Bank Full time

About Us:

City Savings Bank is a leading provider of financial services in the Philippines. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.

This role is part of our Regional Collection Team, which is responsible for driving the Bank's collection efforts in various regions across the country.

  • Responsible for leading a team of collectors in achieving collection targets.
  • Develops and implements strategies to improve collection efficiency and effectiveness.
  • Ensures compliance with all regulatory requirements and Bank policies.
  • Fosters a culture of teamwork, accountability, and professionalism within the team.

Responsibilities:

  • Collection Performance Management: Directly supervises a team of Branch Collection Associates to achieve collection targets.
  • Team Leadership: Fosters a culture of teamwork, accountability, and professionalism within the team.
  • Communication: Effectively communicates with colleagues and management to ensure seamless collaboration and decision-making.
  • Compliance: Ensures adherence to all relevant laws, regulations, and Bank policies.