Senior Collections Trainer

4 weeks ago


Quezon City, National Capital Region, Philippines JKILC Full time

Position: Senior Collections TrainerCompany Industry: IT CompanyOffice Address: Eastwood, Quezon CityWork Schedule: NightshiftSalary: Php 100,000 - Php 150,000 (Negotiable depending on years of experience)Work Set Up: Work on siteJob Requirements:*Bachelors Degree holder*At least 7 years and above of working experience in Collection/Order to Cash*At least 4 years and above of working experience in Trainer role.*Amenable to work on a night shift working schedule.*Amenable to work onsite.Job Descriptions:*Create training programs and materials in accordance with the Order To Cash Training Program.*Provide New and Tenured Collectors with interesting and productive training sessions.*Assess the Order To Cash (Collections) Training Program's efficacy and make any required modifications in consultation with the stakeholders.*Keep abreast on collections training best practices and industry trends.*Work together with stakeholders to determine any skills gaps or training needs, then create suitable recommendations or solutions to close the skills gap.*Give Collectors continuing assistance and direction as required.Recruitment Process: (Online)*Initial Interview*Assessment*Final Interview*Job Offer



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