
Senior Business Benefits Liaison
6 days ago
The role of a Benefits Specialist plays a pivotal part in the organization, providing client-facing support for benefit inquiries from assigned customers in North America.
Key responsibilities include building relationships with customers, case management, and offering Tier II support for questions from the Employee Contact Center.
Responsibilities- Triage Inquiries & Provide Solutions: Triage inquiries and issues for assigned customers and provide solutions via our CRM tool as outlined by our team's guidelines.
- Tier II Support: Provide tier II support for questions from the Employee Contact Center. Engage the customer for Appeals and close the loop with the employee.
- Configuration: Understand and explain benefit features and benefit plan configuration. Research possible configuration issues and assist with providing solutions.
- Benefit Testing: Test changes to plan configuration and release items impacting benefits, if needed.
- Create Standard Operating Procedures: Create SOPs for new customers and customize to customer requirements.
- Benefit Process Support: Respond to questions from the processing team regarding standard benefit processes and pull in other leaders to assist when necessary.
- Open Enrollment Support: Participate in the Open Enrollment project by providing support for testing and other OE related processes.
- Process Improvements: Participate in process improvement projects and support internal organizational change initiatives; recommend product enhancements that will benefit our customers or the Managed support model.
- Customer Satisfaction: Maintain the highest level of customer satisfaction through a detailed understanding of the customers business needs and business practices.
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Customer Liaison Specialist
6 days ago
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Human Resources Liaison Specialist
6 days ago
Sorsogon, Bicol, Philippines beBeeLiaison Full time $1,500 - $2,000Job OverviewThe Human Resources Liaison Specialist plays a vital role in providing exceptional support to employees and management. This critical position serves as the primary point of contact for employee inquiries and transactions.Key ResponsibilitiesResponding to employee inquiries and transactional services with excellent communication skills.Supporting...
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Senior Global Business Growth Manager
6 days ago
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Business Operations Specialist
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Senior Billing Analyst
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Data Team Liaison
6 days ago
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Senior Business Valuation Coordinator
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Sorsogon, Bicol, Philippines beBeeValuation Full time ₱600,000 - ₱800,000About the RoleOur organization requires a skilled professional to provide support for business valuation services. This includes helping clients make informed decisions through data-driven insights and strategic commercial planning.The successful candidate will play a vital role in project delivery, client management, and administrative workflows within our...
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Senior Client Advocate
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Sorsogon, Bicol, Philippines beBeeCustomerSuccess Full time $60,000 - $80,000Customer Success RoleWe seek a solution-driven professional with a passion for customer satisfaction and technological advancements. As a trusted consultant, the Customer Success Manager plays a pivotal role in ensuring clients achieve optimal results from our software and service.The ultimate objective is to enhance value, retention, and revenue through...
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Senior Affiliate Liaison
6 days ago
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Senior Administrative Assistant
6 days ago
Sorsogon, Bicol, Philippines beBeeAdministrative Full time ₱40,000 - ₱60,000Operations Assistant RoleThe successful candidate will serve as a key liaison between leadership, staff, students, volunteers, and external contacts. This role requires exceptional organizational skills, attention to detail, and the ability to manage multiple projects and deadlines.This position supports executive team members with direct support and ensures...