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Credit Operations Expert

1 week ago

Manila, National Capital Region, Philippines Shopee Full time
About Shopee:

Shopee is a part of Sea Group, a leading global consumer internet company that aims to better the lives of individuals and businesses in our region with financial services through technology.

Our Mission:

At Shopee, our mission is to provide innovative financial solutions to meet the evolving needs of our customers. We strive to create a seamless and secure experience for our users.

Job Description:Income Document Specialist
  • Conduct thorough reviews of income documents such as pay slips, tax returns, and bank statements.
  • Verify the authenticity and accuracy of income information provided by applicants.
  • Identify discrepancies, inconsistencies, or red flags in income documentation.
  • Request additional documentation as needed to clarify income information.
  • Accurately input income data into the credit system.
  • Maintain detailed and organized documentation of income verification processes.
  • Update applicant files with verification results and supporting documentation.
  • Effectively communicate with loan officers, underwriters, and other team members regarding income verification findings.
  • Provide clear and concise explanations of income verification results.
  • Adhere to strict quality control standards and procedures.
  • Identify and report potential fraud or suspicious activity.