Customer Experience Specialist

10 hours ago

Bacoor, Calabarzon, Philippines beBeeCustomer Full time ₱35,000 - ₱55,000

Job Title: Customer Service and Inventory Specialist

We are seeking a detail-oriented and organized Customer Service and Inventory Specialist to join our team.

The successful candidate will be responsible for providing exceptional customer service, managing inventory levels, and processing orders efficiently.

Responsibilities:
  • Customer Service: Respond to customer inquiries, resolve complaints, and process orders in a timely manner.
  • Inventory Management: Monitor and manage inventory levels, ensuring accurate stock counts and timely restocking of products.
  • Order Processing: Oversee the order fulfillment process, including picking, packing, and shipping orders to ensure timely delivery.
  • Product Listings: Create, edit, and maintain product listings on our e-commerce platform, ensuring accurate descriptions and pricing.
  • Data Entry: Maintain accurate records of sales, inventory, and customer interactions in our database.
Requirements:
  • Excellent communication skills with a customer-centric approach.
  • Experience in monitoring and managing inventory levels, ensuring accurate stock counts, and coordinating timely product restocking.
  • Proven ability to oversee the entire order fulfillment process, including picking, packing, and shipping orders to ensure timely delivery.
  • Strong understanding of e-commerce platforms, particularly in creating, editing, and maintaining accurate product listings.
  • Proficiency in maintaining accurate records of sales, inventory, and customer interactions in databases.
Benefits:
  • Work From Home setup.
  • PTO.
  • Paid holidays.
  • HMO.

Join our organization and be part of a dynamic team that is passionate about delivering exceptional customer experiences. If you have the necessary skills and qualifications, we encourage you to apply.

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