Global Scheduling Expert

6 days ago

Sorsogon, Bicol, Philippines beBeeCoordinator Full time ₱600,000 - ₱1,200,000

Job Title: Resource Coordinator

Job Description

This is a unique opportunity to join our team as a Resource Coordinator. As a key member of our support organization, you will play a vital role in ensuring that engineers are utilized to their full capacity and that any issues related to scheduling and coordination of work are addressed.

Responsibilities
  • Responsible for scheduling engineering calendars and tickets for a global support organization across several time zones.
  • Coordinating all IT resources to drive completion of tasks and ensure efficient resource utilization.
  • Coordinating scheduling of work with internal resources and client contacts.
  • Scheduling internal and onsite technical resources in our ticketing system.
  • Evaluating, prioritizing and assigning IT to support requests, following up where needed to ensure completion of outstanding items.
  • Monitoring service personnel schedules to ensure support coverage and lack of scheduling conflicts.
  • Monitoring resource schedules to ensure prompt service delivery and time entry on service requests.
    • Ensuring ticket deadlines are met
    • Keeping customers informed of scheduling or service changes or outages
    • Ensuring client satisfaction and resolving complaints
    • Surveying clients to measure client satisfaction
    • Efficiently communicate through instant messages, phone calls, and a ticketing system.

Required Skills and Qualifications

To be successful in this role, you will need to possess the following skills and qualifications:

  • Strong communication and interpersonal skills, specifically strong customer service skills, being able to take possibly frustrated customer calls or difficult situations and find solutions that work for everyone involved.
  • Strong organizational and time management skills.
  • Strong attention to detail.
  • Strong decision-making and problem-solving skills.
  • Ability to multi-task in a fast-paced environment.
  • English language skills sufficient for professional communication in a business environment.
  • College degree or equivalent work experience.
  • Strong and stable internet connection to allow for disruption-free video and audio calls
  • Quiet environment with a professional background.

Benefits

As a valued member of our team, you can expect to enjoy the following benefits:

  • A competitive salary.
  • Comprehensive benefits package.
  • Great perks.

Others

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

  • Scheduler Coordinator Expert

    6 days ago

    Sorsogon, Bicol, Philippines beBeeVerification Full time ₱28,363

    Appointment Rules Verification SpecialistThis position plays a pivotal role in ensuring the accuracy and compliance of scheduled appointments to prevent billing issues and conflicts.The Appointment Rules Verification Specialist will coordinate and verify that appointments do not overlap or conflict with other provider appointments, thereby supporting the...

  • Global Banking Platform Expert

    6 days ago

    Sorsogon, Bicol, Philippines beBeeSenior Full time ₱979,040 - ₱1,216,320

    Avaloq Senior Developers play a crucial role in international IT organizations offering business web software solutions to global clients.This is an excellent opportunity for experienced professionals seeking to work on large-scale, international banking projects, collaborate with industry experts, and contribute to critical system transformations.Key...

  • Global Governance Expert

    6 days ago

    Sorsogon, Bicol, Philippines beBeeGovernance Full time ₱1,000,000 - ₱1,500,000

    Strategic Governance ProfessionalThe primary objective of this role is to deliver exceptional service excellence across our global customer base. As a key contributor to the organization's governance structure, this position plays a pivotal role in promoting a culture of excellence and collaboration.Key Responsibilities

  • Global Talent Sourcing Specialist

    6 days ago

    Sorsogon, Bicol, Philippines beBeeTalent Full time ₱28,363 - ₱117,176

    Recruitment Expert RoleThe Recruitment Expert plays a pivotal role in identifying and sourcing top talent to drive business success. This position is responsible for managing job openings, conducting thorough candidate assessments, and coordinating with hiring teams to ensure seamless onboarding.Schedule and manage job openings across multiple...

  • Global Pricing Consultant

    6 days ago

    Sorsogon, Bicol, Philippines beBeePricing Full time ₱1,300 - ₱1,500

    This is a remote opportunity to join a team that facilitates global expansion for companies, focusing on customer experience.Job OverviewThe Pricing Specialist will play a key role within Business Operations, working closely with Sales Leadership and internal stakeholders to produce accurate pricing models/quotes in a timely manner. The ideal candidate will...

  • Global Project Director

    6 days ago

    Sorsogon, Bicol, Philippines beBeeGlobal Full time ₱2,500,000 - ₱3,000,000

    Job Title: Global Project DirectorWe are seeking a seasoned Global Project Director to lead complex, multi-country projects driving business transformation and operational excellence.This role manages cross-cultural teams, oversees end-to-end project lifecycles, and ensures alignment with strategic objectives. The successful candidate will partner with...

  • Global Technical Service Expert

    6 days ago

    Sorsogon, Bicol, Philippines beBeeSupport Full time ₱4,736,000 - ₱5,974,500

    Job DescriptionWe are seeking a highly skilled professional to join our team as a Global Support Representative. This is an exciting opportunity for someone who enjoys providing exceptional customer service and technical support.Key Responsibilities:Provide timely and effective technical support to customers via phone and emailManage customer expectations by...

  • Expert Financial Consultant

    6 days ago

    Sorsogon, Bicol, Philippines beBeeFinancial Full time ₱800,000 - ₱1,200,000

    Workday Financials ExpertWe are seeking an experienced Workday Financials expert to join our team. As a key member of our organization, you will be responsible for delivering cutting-edge Workday solutions to our global customer base.Key ResponsibilitiesSupport the implementation and configuration of enterprise-scale Workday financial solutions.Collaborate...

  • Financial Operations Expert

    6 days ago

    Sorsogon, Bicol, Philippines beBeeSpecialist Full time ₱43,000 - ₱55,000

    Wing Assistant is on a mission to redefine the future of work for companies worldwide. We are looking for an expert-level Accounts Receivable/Payable Specialist with advanced expertise to join our team and be part of this exciting journey.About the RoleThis is a remote job that requires managing end-to-end accounts payable and receivable processes with...

  • Expert Clinician Manager

    6 days ago

    Sorsogon, Bicol, Philippines beBeeClinical Full time ₱5,500,000 - ₱7,300,000

    Clinical Operations ExpertSeeking a highly skilled Clinical Operations Expert to lead clinical services delivery, manage clinician rosters, and ensure seamless client experiences across multiple regions. This role requires strong leadership, excellent communication skills, and the ability to drive quality improvements.Key Responsibilities:Lead clinical...