Technology Operations Head

4 days ago


Manila, National Capital Region, Philippines AIA Philippines Full time
Job Overview

AIA Philippines is seeking a seasoned IT Service Management Director to lead our IT service management function. As a key member of our IT leadership team, you will be responsible for developing and implementing strategies to improve the efficiency and effectiveness of our IT service management processes.

Main Responsibilities:
  • Develop and implement strategies to improve the efficiency and effectiveness of our IT service management processes.
  • Lead and manage the Incident Management process to ensure timely resolution of incidents and minimize impact on business operations.
  • Collaborate with cross-functional teams to drive process improvements and ensure alignment with industry best practices.
  • Provide technical guidance and support to teams to ensure successful delivery of projects and initiatives.
Requirements:
  • 6+ years of relevant experience in managing large enterprise technology.
  • Proven experience in ITIL, COBIT, Sigma, and Prince or other certification.
  • Sound understanding of IT operating model design and best practices.
  • Ability to demonstrate independent leadership, judgment, and decision-making.
  • Excellent analytical and communication skills to understand business context; and inquire, counsel, and present solutions in an understandable and simple manner.


  • Manila, National Capital Region, Philippines Nityo Infotech Full time

    Nityo Infotech invites applications for the position of Head of Technology Operations. This is an exciting opportunity to join our team and contribute to the success of our client's IT operations in the Philippines.About the Role:Develop and implement technology strategies to drive business growth and improvement.Lead cross-functional teams to deliver...


  • Manila, National Capital Region, Philippines Cobden & Carter International Full time

    A modern digital bank is seeking a Head of Technology Risk to lead efforts in mitigating technology-related risks, ensuring system security, reliability, and regulatory compliance. Reporting to the Chief Risk Officer, you will develop and implement strategies, policies, and standards to manage and address technology risks.Responsibilities:Guide business...


  • Manila, National Capital Region, Philippines AIA Philippines Full time

    The Head of IT must oversee all technical aspects and technological resources of an organisation and different functions such as Application Domain, Infrastructure, IT Operations, Data & Analytics, Application Development, Project Management, Data Governance and Innovation and Automation for the purpose of organisational growth.You will establish a...

  • Head of Technology

    1 week ago


    Manila, National Capital Region, Philippines HawodTech Solutions Full time

    The role will be responsible for delivering and maintaining world-class integrated products for the FinTech operational world. As the Head of Technology, you will work closely with the business leaders and technical teams to understand their needs are currently met and evaluated and defined for future changes relating to any mobile/web applications to...

  • Store Head

    1 week ago


    Manila, National Capital Region, Philippines MSM-HK TELECOM TECHNOLOGY Full time

    We are looking for a professional and customer service-oriented store head to oversee daily operations at our store. As the store head, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies.The ideal candidate...


  • Manila, National Capital Region, Philippines Samsung Electronics Philippines Corporation Full time

    Job DescriptionThe Head of Sales Operations will be responsible for developing and implementing sales operations strategies to support the sales team's success. The ideal candidate will have a proven track record of sales operations experience and excellent analytical skills.Key ResponsibilitiesSales Process Improvement: Identify areas for process...


  • Manila, National Capital Region, Philippines TP ICAP Group Full time

    Job Description:The TP ICAP Group is a world-leading liquidity and data solutions specialist. Our purpose is to provide our clients, top-tier global investment banks, and investment institutions with access to global financial and commodities markets.We operate in 63 offices across 28 countries, employing over 5,200 employees. Through our people and...


  • Manila, National Capital Region, Philippines Wipro Technologies Full time

    Role OverviewThis is a unique opportunity to join Wipro Technologies as a Head of Revenue and Operations. As a member of our leadership team, you will play a critical role in driving revenue growth, enhancing process efficiency, and ensuring superior customer experiences.Main Responsibilities:Revenue Growth: Develop and implement strategies to drive revenue...


  • Manila, National Capital Region, Philippines TP ICAP Group Full time

    About UsThe TP ICAP Group is a world-leading liquidity and data solutions specialist, providing our clients with access to global financial and commodities markets.We operate in 63 offices across 28 countries, employing over 5,200 employees.Role OverviewThe Head of Manila is responsible for the effective risk and operational management of business functions...

  • Head of Operations

    5 days ago


    Manila, National Capital Region, Philippines Symbiosis Management Consultants Full time

    Role & ResponsibilitiesHead of Operations for a public listed auto component/manufacturing client.*Must have min. 25 years of experience in Manufacturing Industry*Candidate must have Iron, machine shop, machining experience, NOT looking for Aluminium or forging side experience*Industry preferred - automotive, auto componentsEducation: B Tech/BEResponsible...


  • Manila, National Capital Region, Philippines China Bank PH Full time

    The role of the Branch Operations Head at China Bank PH is a critical one. This position involves overseeing the daily operations of the branch, ensuring that policies and procedures are adhered to. The Branch Operations Head works closely with the Branch Manager to prepare annual reports and make key decisions regarding budget planning and manpower...


  • Manila, National Capital Region, Philippines China Bank PH Full time

    China Banking Corporation is looking for Branch Operations Heads for our Retail Banking Business Segment.As Branch Operations Head (BOH), you will be responsible for overseeing the day-to-day operations of the branch and ensuring that branch operations adhere to bank policies and procedures. Administratively, the BOH is under the supervision of the Branch...


  • Manila, National Capital Region, Philippines Meralco Industrial Engineering Services Corporation Full time

    Job Summary:The Corporate Information and Communication Technology Head is responsible for leading the organization in managing the company and group's ICT infrastructure and services and ensuring their alignment with the strategic and operational objectives of the company.He/she is responsible for formulating technology strategies and leads the company and...


  • Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full time

    Role Summary:We are seeking a Senior Banking Professional to join our team as a Bank Head/Manager.About Us:Nityo Infotech Services Philippines Inc. is a reputable technology solutions provider.Key Responsibilities:- Lead the sales team to achieve sales targets- Develop and implement effective sales strategies- Manage and motivate a high-performing...


  • Manila, National Capital Region, Philippines Asian Development Bank Full time

    Asian Development BankJoin Our Mission to Foster Prosperity in AsiaAre you looking to have a lasting impact on the future of Asia and be a catalyst for positive change? We are thrilled to offer a unique opportunity to become an important part of the prestigious Asian Development Bank (ADB). At ADB, our mission is simple yet powerful: to alleviate poverty and...


  • Manila, National Capital Region, Philippines Asian Development Bank Full time

    Asian Development BankJoin Our Mission to Foster Prosperity in AsiaAre you looking to have a lasting impact on the future of Asia and be a catalyst for positive change? We are thrilled to offer a unique opportunity to become an important part of the prestigious Asian Development Bank (ADB). At ADB, our mission is simple yet powerful: to alleviate poverty and...


  • Manila, National Capital Region, Philippines Asian Development Bank (ADB) Full time

    Join Our Mission to Foster Prosperity in AsiaAre you ready to make a lasting impact on the future of Asia and be a catalyst for positive change? We are thrilled to offer a unique opportunity to become an important part of the prestigious Asian Development Bank (ADB). At ADB, our mission is simple yet powerful: to alleviate poverty and promote sustainable...


  • Manila, National Capital Region, Philippines East West Banking Corporation Full time

    The Technology Architecture Team is responsible for documenting the current technology architecture and establishing the to-be technology architecture of the bank, taking into consideration current business needs and future business goals. The team ensures consistency in Technology Architecture by establishing standards and guiding project solution designs...


  • Manila, National Capital Region, Philippines GCash Full time

    Innovative Technology Strategies for a Dynamic Fintech CompanyGCash is the leading fintech company in the country, changing the game through innovative solutions. We need an experienced IT professional to develop and implement our technology strategy, ensuring compliance with industry regulations.Developing the IT Vision: Create a comprehensive IT vision...


  • Manila, National Capital Region, Philippines Shopee Full time

    Head of Fraud Operations - Financial Crime Operations, SeaBankExperienced (Team Lead) Department Operations SeaMoney is a part of Sea Group, a leading global consumer internet company. SeaMoney's mission is to better the lives of individuals and businesses in our region with financial services through technology. SeaMoney's offerings include mobile wallet...