Soft Skills Facilitator and Coach
18 hours ago
We are seeking a skilled Soft Skills Facilitator and Coach to join our team at Cognizant. In this role, you will be responsible for delivering training programs that focus on developing essential soft skills such as communication, teamwork, and problem-solving.
You will work closely with our staff to understand their needs and develop customized training programs that drive results. Your expertise in adult learning theory and your ability to create engaging and interactive sessions will make you an asset to our organization.
The ideal candidate will have strong customer service skills, the ability to multitask, excellent communication and interpersonal skills, and proficiency in computer applications such as MS Office. A bachelor's degree and at least 2 years of experience in customer service or a related field are required.
Key Responsibilities:
- Design and deliver training programs for various audiences
- Develop and maintain relationships with internal stakeholders
- Collaborate with subject matter experts to create content
- Evaluate training effectiveness and make recommendations for improvement
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Coaching and Training Facilitator
6 days ago
Cebu City, Central Visayas, Philippines Wipro Philippines Inc. Full timeRequirementsTo be considered for this role, you will need to have experience in process improvement, quality management, and coaching/training facilitation. You should be able to demonstrate a strong understanding of quality program metrics and key performance indicators.The ideal candidate will possess excellent communication skills, be able to work...
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Training Facilitator
2 weeks ago
Cebu City, Central Visayas, Philippines 24-7 Intouch Ph Full timeJob Title: Training FacilitatorAbout the Role:Deliver comprehensive training to new and existing employees, encompassing both theoretical foundations and practical applications.Design and implement customized training plans and curricula for classes of up to 25 individuals, incorporating diverse teaching techniques to cater to varying learning styles.Develop...
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Food Service Operations Coach
6 days ago
Cebu City, Central Visayas, Philippines iKitchen, Inc, Full timeAbout the OpportunityWe are seeking a skilled Food Service Operations Coach to join our team. As a Food Service Operations Coach, you will be responsible for designing, developing, and implementing training programs to enhance employee performance across our branches in Visayas and Mindanao.Responsibilities:Design and develop training programs to improve...
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Learning Facilitator
4 days ago
Cebu City, Central Visayas, Philippines IntouchCX Full timeJob DescriptionWe are changing the way people think about customer service, and we need your help We're seeking a Performance Coach to deliver training modules and run classes for our team members.Key SkillsAble to build rapport with clients and interact with team members at various position levels.Strong analytical and problem-solving skills.Knowledge of...
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Team Performance Coach
4 days ago
Cebu City, Central Visayas, Philippines Wipro Technologies Full timeWe at Wipro Technologies believe in creating an accessible, supportive, and inclusive workplace. As a Team Performance Coach, you will be responsible for coaching and developing a positive and productive work environment.Key Responsibilities:Coaches and develops a positive and productive work environment and builds relationships with business...
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Executive Assistant Coach
19 hours ago
Cebu City, Central Visayas, Philippines Tier1usa Full timeAbout the RoleWe are seeking a highly skilled Executive Assistant Coach to join our team at Tier1usa. In this critical role, you will be responsible for developing and managing a coaching program that prepares executive assistants to work with top-level executives and owners of companies.The successful candidate will have excellent leadership skills, the...
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Coaching and Improvement Expert
7 days ago
Cebu City, Central Visayas, Philippines Wipro Technologies Full timeWe are seeking an experienced Coaching and Improvement Expert to join our quality assurance group at Wipro Technologies. As a Coaching and Improvement Expert, you will play a critical role in driving significant improvements in our CARE Quality Program.Your primary responsibility will be to manage and coordinate new partner team lead/specialist training,...
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Customer Engagement Coach
4 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAbout the Job:We are looking for a talented Customer Engagement Coach to help us drive customer satisfaction and loyalty. As a key member of our team, you will be responsible for developing and implementing strategies to improve customer engagement.Main Duties:Design and deliver coaching sessions to improve customer service skillsCollaborate with sales teams...
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Talent Development Coach CEBU
14 hours ago
Cebu City, Central Visayas, Philippines Neksjob Full timeJob Description:As a Sales Coach at Neksjob, you will have the opportunity to work with a talented team of professionals who are dedicated to delivering exceptional results. Your primary responsibility will be to provide coaching and guidance to sales teams to help them achieve their goals and objectives.The ideal candidate will have a proven track record of...
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Onsite Customer Service Coach
10 hours ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAre you a customer service expert looking for a new opportunity? Do you have a passion for training and development? Look no further than TASQ Staffing Solutions! We are currently seeking an Onsite Customer Service Coach to join our team.Responsibilities:Provide coaching and mentoring to contact center teams to improve their customer service skillsDevelop...
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Agile Team Facilitator
18 hours ago
Cebu City, Central Visayas, Philippines PRIVATE ADVERTISER Full timeCompany OverviewA private American healthcare company provides technology services, pharmacy care services and various direct healthcare services.Job DescriptionWe are seeking an experienced Scrum Lead to facilitate Agile ceremonies, empower teams to achieve high performance and self-organization. The successful candidate will identify and resolve issues...
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Sales Coach/Trainer
2 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeWork Setup: Onsite (Cebu City)Shifting Schedule: Predominantly Night ShiftQualifications:2-3 years experience in sales training in BPO (Sales or Upselling background)Completed at least 2 years in college (w/ proof of educational attainment)Excellent Coaching & People Management SkillsExcellent oral and written communication and listening skillsKnowledge of...
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Customer Service Analyst Sales Coach
2 weeks ago
Cebu City, Central Visayas, Philippines Neksjob Full timePROJECT NAME: VerizonPOSITION TITLE: Customer Service AnalystWORK SETUP: Return to OfficeOVERALL PURPOSE:Customer Service Analyst – Sales Coach • A Sales coach will help identify skills and opportunities for growth to create a program tailored to unique focus areas to improve performance.• Sales Coach should be able to use one-on-one sessions to target...
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Customer Service Analyst Sales Coach
3 days ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeSkills and Qualifications: Sales Comms Coach profile At least 2 years BPO Sales Coach experience Undergraduates with experience are allowed No course restriction Proficient in spoken English, Comprehension skills Ability to Multitask Analytical Skills, Problem Solving, Team PlayerResponsibilities: A sales coach is a person who mentors, trains, and...
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Outbound Sales Team Coach
7 days ago
Cebu City, Central Visayas, Philippines Hubstaff blog Full timeHubstaff blog is seeking a highly motivated and experienced Outbound Sales Team Lead to join our team. As a key member of our sales leadership team, you will be responsible for driving business growth through the delivery of high-quality sales solutions to our clients.The successful candidate will have a proven track record of success in sales leadership,...
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Customer Service Analyst Sales Coach
2 weeks ago
Cebu City, Central Visayas, Philippines Neksjob Full timeCustomer Service Analyst – Sales Coach• A Sales coach will help identify skills and opportunities for growth to create a program tailored to unique focus areas to improve performance.• Sales Coach should be able to use one-on-one sessions to target transferable skills.RESPONSIBILITIES:• A sales coach is a person who mentors, trains, and motivates...
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Customer Service Analyst Sales Coach
2 weeks ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeSkills and Qualifications: Sales Comms Coach profile At least 2 years BPO Sales Coach experience Undergraduates with experience are allowed No course restriction Proficient in spoken English, Comprehension skills Ability to Multitask Analytical Skills, Problem Solving, Team PlayerResponsibilities: A sales coach is a person who mentors, trains, and...
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Performance Improvement Coach
7 days ago
Cebu City, Central Visayas, Philippines Wipro Technologies Full timeAbout the OpportunityThis is an exciting opportunity to join our team as a Communication Skills Specialist. As a Communication Skills Specialist, you will be responsible for developing and delivering training modules to support operations on their Areas of Interest (AOIs).Key ResponsibilitiesDevelop and deliver training modules under specified...
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Organizational Performance Coach
4 days ago
Cebu City, Central Visayas, Philippines Linda Hausermann & Associates Full timeOur Team:We are a dynamic team at Linda Hausermann & Associates, seeking a skilled Training Officer to join us. The successful candidate will have a strong background in training and development, excellent communication skills, and the ability to inspire and motivate others.Responsibilities:Design and deliver training programs to meet business needsCreate...
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Customer Service Coach
10 hours ago
Cebu City, Central Visayas, Philippines Tasq Staffing Solutions Full timeRole Overview:The Customer Service Coach will provide guidance and support to our customer service agents to ensure they meet high standards of quality and productivity. This includes developing and delivering training programs that focus on behavioral skills, business conduct delivery, and process/subject matter training.You will be responsible for...