Coaching and Improvement Expert

We are seeking a Performance Improvement Coach to join our team. In this role, you will work closely with agents to identify areas for improvement and develop strategies to enhance their performance.Responsibilities:Coach agents to improve performance and meet client requirements.Develop and implement training programs for agents.Conduct regular performance...

About the RoleThe Process Improvement Expert will play a critical role in ensuring that quality program and coaching best practices are being followed within our organization. This includes conducting audits to ensure team leads are meeting weekly coaching expectations for each customer care representative, following ALIGHT's best practices when selecting...

Join Neksjob Corporation as a Call Center Quality Expert and take your career to the next level!As a Quality Assurance Analyst, you will be responsible for monitoring calls, providing feedback to agents, and partnering with our training team to enhance overall quality of performance. In this role, you will play a crucial part in ensuring our agents meet the...

Job SummaryWe are seeking an experienced Business Improvement Expert to join our team at Wipro.As a Business Improvement Expert, you will play a key role in enhancing our hiring processes and boosting recruitment results.Key Responsibilities include:Monitoring the number of cases/calls and tracking performance.Reviewing calls/completed cases for adherence to...

About the Job:We are looking for a talented Customer Engagement Coach to help us drive customer satisfaction and loyalty. As a key member of our team, you will be responsible for developing and implementing strategies to improve customer engagement.Main Duties:Design and deliver coaching sessions to improve customer service skillsCollaborate with sales teams...

**Management and Performance Coaching Opportunity**TASQ Staffing Solutions is seeking a management and performance coach to join our team. In this role, you will work closely with our workforce management team to develop and implement effective strategies.The ideal candidate will have a strong background in workforce planning, scheduling, and performance...

RequirementsTo be considered for this role, you will need to have experience in process improvement, quality management, and coaching/training facilitation. You should be able to demonstrate a strong understanding of quality program metrics and key performance indicators.The ideal candidate will possess excellent communication skills, be able to work...

We are seeking a highly motivated BPO Sales Expert to join our team. In this role, you will be responsible for delivering sales training and coaching to enhance the skills of our sales representatives.Key Responsibilities:Develop and implement effective sales training programsConduct coaching sessions to improve sales skillsProvide feedback and guidance to...

Job OverviewThe Customer Experience Improvement Expert will be responsible for ensuring the quality of interactions across various departments within our law firm. This role involves monitoring and evaluating interactions to identify areas for improvement and providing constructive feedback to team members.This position requires strong analytical and...

Job OverviewTASQ Staffing Solutions is a renowned provider of staffing solutions. We are seeking an experienced Sales Coach to join our team.ResponsibilitiesThe Sales Coach will be responsible for:Delivering exceptional customer service and sales support.Executing specialized projects and activities according to set principles.Managing own workload without...

Customer Service Analyst – Sales Coach• A Sales coach will help identify skills and opportunities for growth to create a program tailored to unique focus areas to improve performance.• Sales Coach should be able to use one-on-one sessions to target transferable skills.RESPONSIBILITIES:• A sales coach is a person who mentors, trains, and motivates...

OverviewTASQ Staffing Solutions offers innovative staffing solutions to clients. As a Sales Coach, you will play a key role in delivering exceptional customer service and sales support.Key ResponsibilitiesThe Sales Coach will:Execute specialized projects and activities according to set principles.Generate and initiate own workload without instructions or...

PROJECT NAME: VerizonPOSITION TITLE: Customer Service AnalystWORK SETUP: Return to OfficeOVERALL PURPOSE:Customer Service Analyst – Sales Coach • A Sales coach will help identify skills and opportunities for growth to create a program tailored to unique focus areas to improve performance.• Sales Coach should be able to use one-on-one sessions to target...

Hubstaff blog is seeking a highly motivated and experienced Outbound Sales Team Lead to join our team. As a key member of our sales leadership team, you will be responsible for driving business growth through the delivery of high-quality sales solutions to our clients.The successful candidate will have a proven track record of success in sales leadership,...

About the OpportunityWe are seeking a skilled Food Service Operations Coach to join our team. As a Food Service Operations Coach, you will be responsible for designing, developing, and implementing training programs to enhance employee performance across our branches in Visayas and Mindanao.Responsibilities:Design and develop training programs to improve...

About the OpportunityThis is an exciting opportunity to join our team as a Communication Skills Specialist. As a Communication Skills Specialist, you will be responsible for developing and delivering training modules to support operations on their Areas of Interest (AOIs).Key ResponsibilitiesDevelop and deliver training modules under specified...

Leadership ExpectationsFosters a culture aligned with leadership principles within the team.Nurtures open communication channels among team members.Ensures agents understand the company's mission and vision.

Skills and Qualifications: Sales Comms Coach profile At least 2 years BPO Sales Coach experience Undergraduates with experience are allowed No course restriction Proficient in spoken English, Comprehension skills Ability to Multitask Analytical Skills, Problem Solving, Team PlayerResponsibilities: A sales coach is a person who mentors, trains, and...

Skills and Qualifications: Sales Comms Coach profile At least 2 years BPO Sales Coach experience Undergraduates with experience are allowed No course restriction Proficient in spoken English, Comprehension skills Ability to Multitask Analytical Skills, Problem Solving, Team PlayerResponsibilities: A sales coach is a person who mentors, trains, and...

**Job Summary:**We are seeking a highly skilled Learning and Performance Improvement Expert to join our team at John Clements Consultants, Inc. As a key member of our human resources department, you will be responsible for designing and implementing training programs that enhance employee skills and performance in the manufacturing sector.**Key...