Customer Service Representative | IT/BPO Company

1 day ago


Manila, National Capital Region, Philippines JK Network Services Full time
About JK Network Services

JK Network Services is a dynamic and rapidly growing company in the IT/BPO industry, seeking an exceptional Customer Service Representative to join our team. As a valued member of our organization, you will play a vital role in delivering top-notch customer service and support.

Key Responsibilities:
- Handle customer calls and inquiries regarding products and services with professionalism and poise.
- Maintain accurate documentation of all inquiries and interactions.
- Respond promptly to customer inquiries via various channels, ensuring timely resolutions.
- Foster positive relationships with customers through empathy, active listening, and effective communication.

Salary and Benefits:
We offer a competitive salary range of Php 23,000-30,000, along with a comprehensive benefits package that includes government-mandated benefits, allowances, HMO, vacation leave credits, and sick leave credits.

What We Look for in a Candidate:
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment with shifting schedules and week-end offs.
- Commitment to providing exceptional customer service and building long-term relationships.

Why Join Us?
This is a direct hiring position, offering a unique opportunity to join a dynamic company with a growth-oriented culture. If you are a motivated individual with a passion for delivering outstanding customer service, we encourage you to apply.

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