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Receivables Collection Expert
2 weeks ago
Job Description:
Nityo Infotech Services Philippines Inc. is looking for a highly motivated Receivables Collection Expert to join our team.
About the Job:This position requires a strong ability to work independently, respond to customer inquiries, and maintain accurate records.
Key Responsibilities:- Customer Outreach: Responding to external and internal customer requests via phone and email in a faced-paced environment.
- Cash Collections: Independently collect past due invoices by contacting customers via phone, email or portal.
- Account Reconciliation: Independently reconcile complex accounts, support in resolving customer disputes in a timely manner by collaborating with other departments within the company regarding invoices/billings or cash applications.
- Cash Application: Process daily and/or month-end account reconciliations - spreadsheets such as daily cash log. Apply payments to customer's accounts received via credit cards, coordinating and collaborating with a centralized cash application team.
- Payment Refunds: Review/prepare customer refunds for duplicate payments, overpayments, and payments to incorrect company.
- Aging Reports: Preparation of weekly aging report and prioritize accounts based on overdue status.
- Credit Releases: Account review for credit releases.
- Negotiation: Negotiate payment plans.
Qualifications:
- Graduates of Finance, Accountancy/Business related courses with AR/Collections experience.
- Open to undergraduates with Collections or Accounts Receivables experience