Accounts Receivable Collections Specialist

2 weeks ago


Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full time

Location: Quezon City
Set-up: Onsite
Schedule: Night Shift
Salary: 37,000 PHP + 2,000 PHP (Allowance) + Night Shift Differential

Job Description:

  1. Responding to external and internal customer requests via phone and email in a fast-paced, highly complex environment.
  2. Independently collect past due invoices by contacting customers via phone, email, or portal.
  3. Independently reconcile complex accounts, support in resolving customer disputes in a timely manner by collaborating with other departments within the company regarding invoices/billings or cash applications.
  4. Advanced organizational, technical, and communication skills necessary to efficiently prioritize and resolve existing customer issues and facilitate payment.
  5. Process daily and/or month-end account reconciliations - spreadsheets such as daily cash log.
  6. Cash application of payments to customer's accounts received via credit cards, coordinating and collaborating with a centralized cash application team.
  7. Review/prepare customer refunds for duplicate payments, overpayments, and payments to incorrect company.
  8. Preparation of weekly aging report and prioritize accounts based on overdue status.
  9. Account review for credit releases.
  10. Negotiate payment plans.

Qualifications:

  • Graduates of Finance, Accountancy/Business related courses with AR/Collections experience.
  • Open to undergraduates with Collections or Accounts Receivables experience
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