Customer Service Ambassador
3 weeks ago
Job Overview: We are seeking a highly skilled Customer Service Representative to join our team at Redspeed Motoworkz OPC. As a key member of our customer support team, you will be responsible for delivering exceptional customer service experiences through various communication channels.
Estimated Salary: $45,000 - $60,000 per annum
About the Role: The ideal candidate will have excellent communication skills, a friendly demeanor, and a problem-solving attitude. You will be required to handle customer inquiries, resolve issues, and address customer concerns in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a courteous and professional manner
- Resolve customer complaints and issues in a timely and effective manner
- Provide accurate and up-to-date information about products and services
- Maintain a high level of product knowledge and stay updated on market trends
- Work collaboratively with other teams to ensure seamless customer experience
Requirements:
- College graduate with a degree in a relevant field
- Excellent interpersonal and customer service skills
- Strong analytical and problem-solving skills
- Ability to answer a high volume of calls and/or emails daily
- Attentiveness and patience
- Knowledge of applicable products and markets
What We Offer:
- A competitive salary package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
We Are Looking For:
- Candidates who are passionate about delivering exceptional customer experiences
- Individuals who are able to work effectively in a fast-paced environment
- Team players who are committed to achieving results
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