Implementation Coordinator

2 days ago


San Juan, National Capital Region, Philippines beBeeOperations Full time ₱600 - ₱800

Business Operations Specialist

We are seeking a Business Operations Specialist to support our Real Estate Accounting & Recruiting tools.

This role is highly client-facing and requires strong communication skills, technical aptitude, and a background in accounting, QuickBooks, or real estate back-office operations. You will guide brokerages through setup and onboarding, ensuring their commission splits, recruiting integrations, and back-office processes are configured and running smoothly.

This is an excellent opportunity for professionals with an accounting or RE back office background who are eager to grow in a structured, metrics-driven, client-facing role.

Key Responsibilities:

  • Lead client onboarding sessions via camera-on Zoom calls, walking brokerages through backoffice tool setup.
  • Configure and train clients on agent commissions & split structures, recruiting tool integrations, automation and reporting features, and troubleshoot issues.
  • Maintain a multi-call cadence with clients to verify setup, confirm accuracy, and resolve questions.
  • Shadow, learn, and progressively take ownership of client calls and implementations after training.
  • Use structured SOPs, product documentation, and peer-reviewed case studies to support client needs.

Training Path:

  • Phase 1 (Days 1–30): Focus on the recruiting tool, what it is, why it's used, and who uses it.
  • Phase 2 (Days 30–60): Transition into the Backoffice Accounting tool, learning its functionality, use cases, and troubleshooting basics.
  • Phase 3 (Days 45–60): Begin shadowing calls with clients, moving into independent implementation and training sessions.

Requirements:

  • Accounting experience or certification.
  • QuickBooks training or equivalent knowledge.
  • Real estate accounting experience or background.

Additional Skills:

  • Strong client-facing communication skills (Zoom calls are required, camera on).
  • Ability to explain technical and accounting processes in clear, client-friendly terms.
  • Comfort with multi-step implementations and long-term client relationships.
  • Strong attention to detail and process adherence.

Benefits:

  • Competitive compensation package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

Job Type: Full-time

Job Category: Administrative, Accounting/Auditing, Customer Service

Industries: Accounting, Business Consulting, Real Estate


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