Dedicated Care Team Member

2 days ago

Manila, National Capital Region, Philippines beBeeCaregiver Full time ₱2,000,000 - ₱3,000,000

Job Opportunity:

Dynamic Support Professional

We are seeking a highly skilled and proactive individual to join our team in a fast-paced dynamic role.

This position is ideal for an organized and tech-savvy professional who thrives in environments that require adaptability and multitasking.

Key Responsibilities:

  • Recruitment & Onboarding (50%):
    • Source, screen, and pre-qualify caregiver candidates using platforms like ApplicantStack and Indeed.
    • Conduct phone and virtual interviews to assess candidate skills, communication abilities, and overall suitability.
    • Manage candidate follow-up throughout the hiring process to minimize drop-offs and no-shows.
    • Verify employment references and ensure all onboarding documentation meets corporate compliance standards.
    • Maintain accurate and up-to-date records of candidate progress and onboarding status.
    • Collaborate with the HR Manager to coordinate in-person onboarding activities and ensure a smooth transition into the team.
  • Scheduling Support (25%):
    • Review caregiver applications against current shift needs and recommend suitable matches.
    • Communicate with scheduling team to help fill urgent or hard-to-staff shifts efficiently.
    • Provide timely updates and feedback to ensure optimal caregiver placement and shift coverage.
  • Intake & Client Communication (15%):
    • Answer inbound intake calls and respond to web-based inquiries during business hours.
    • Collect and document lead information in company systems with attention to detail and accuracy.
    • Deliver empathetic, professional customer service to prospective clients and caregivers, ensuring a positive first impression.
  • Additional Support (10%):
    • Conduct basic marketing research to identify opportunities for community outreach, partnerships, and brand visibility.
    • Assist with special projects, operational improvements, and administrative tasks as assigned by leadership.

This role offers a collaborative and supportive team culture, opportunities for professional growth and cross-functional learning, and the chance to make a meaningful impact in the lives of caregivers and clients.

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