Field Support Specialist

2 weeks ago

Tarlac City, Central Luzon, Philippines beBeeFieldSupport Full time ₱500,000 - ₱1,000,000
Job Overview:

We are seeking a skilled and detail-oriented Field Support Specialist

Key Responsibilities:

  • Attend daily technical meetings to report client machine issues and actions taken, ensuring effective communication with the team.
  • Continuously develop knowledge and skills in the technical aspects of new equipment to stay up-to-date with industry advancements.
  • Service clients as dispatched by our Technical Head/authorized representative, guaranteeing all necessary forms are accurately completed and submitted for encoding.
  • Provide guidance to clients on conducting simple telephone troubleshooting to resolve technical issues efficiently.
  • Support promotional activities and exhibits as required.
  • Maintain demo units in the showroom in excellent working condition to showcase our products effectively.
  • Contribute to company-wide programs and initiatives promoting a positive and productive work environment.
  • Maintain a clean and organized office and showroom space by adhering to our cleanliness standards and assisting colleagues when needed.

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