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6 hours ago
We are seeking a skilled Collections Specialist to join our team. This role involves conducting on-ground collection of overdue receivables across wide geographic areas.
Key Responsibilities- Visit customers with overdue accounts, deliver formal demand letters, and remind them of payment obligations.
- Receive cash or cheque payments when authorized, issue collection/provisional receipts, and remit funds within 24 hours.
- Validate or update customer contact details and report any location issues or evasive behavior.
- Maintain accurate daily field collection reports including payments received and actions taken.
- Escalate hard refusals, disputes, or suspicious cases to the assigned Collection Supervisor.
Technical Skills:
- Knowledge of field collection practices and escalation techniques.
- Ability to issue receipts and manage daily cash/cheque reporting.
- Familiarity with route planning and regional travel logistics.
- Strong documentation and reporting discipline.
- Basic understanding of credit and AR recovery processes.
Behavioral Competencies:
- Trustworthiness and integrity under minimal supervision.
- High initiative and resourcefulness, especially in remote areas.
- Assertive yet respectful in customer dealings.
- Strong work ethic and commitment to daily targets.
- Ability to remain composed in high-pressure situations.
- College level education but higher education is preferred.
- Must be literate and numerate, with basic communication skills.
Salary: Competitive per day rate.
Mobility Allowance: 2,000 per month.
Fuel Allowance: 1 liter for every 25 kilometers travelled.
Meal Allowance: At least 50 kilometers away from designated home base.
Other Benefits: 13th month pay, HMO upon regularization, Accident Insurance, Service Incentive Leaves, Maternity/Paternity Leave, Government Mandated Benefits.
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