Associate Product Management Position

2 weeks ago


Mandaluyong City, National Capital Region, Philippines Sprout Solutions Full time

About Sprout Solutions

We are a Market Leader in B2B SaaS Company in the Philippines.

Job Description

We are seeking an experienced Product Operations Specialist to join our team. The successful candidate will be responsible for contributing to the development and implementation of our product strategy, driving the execution of product rollouts, and providing exceptional support to our clients during the hypercare period.

This is an exciting opportunity to work with a dynamic product team, develop your skills and expertise, and make a meaningful contribution to the company's growth and success.

Main Responsibilities

  1. Product Intelligence:
  • Gather, analyze, and interpret product performance data, market trends, and customer insights to identify areas for enhancement, innovation, or course correction.
  • Provide product intelligence insights to the product team to inform their decision-making.
  • Develop and maintain real-time analytics dashboards and tools to facilitate strategic and tactical decision-making.
Product Initiated Roll Outs:
  • Execute a subset of product rollouts in accordance with the product success framework.
  • Track and report on rollout performance metrics to ensure continuous improvement.
  • Collaborate with cross-functional teams to ensure seamless collaboration and alignment during launches.
Internal Hypercare Operations:
  • Handle client onboarding, implementation, and support during the early roll-out hypercare period.
  • Develop and maintain process documentation to ensure smooth product roll-outs.

Requirements

  • Bachelor's degree in Business, Operations, Engineering, or a related field.
  • 1-3 years of experience in Product Operations, Project Management, Data, Customer Success, or a similar role in SaaS, Fintech, Tech Environment.
  • Experience with project management tools like Jira, Notion, Confluence, Zendesk.
  • Experience with product analytics tools like Pendo, Mixpanel, Metabase, Google Analytics etc.
  • Strong communication and collaboration skills.

Benefits

  • Opportunity to work with a world-class product team.
  • Tremendous growth opportunities within the company.
  • Personal development plan with a clear roadmap for career growth.


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