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Area Performance Director

1 week ago

Cebu City, Central Visayas, Philippines GREENTREE FOOD SOLUTIONS INC. Full time

**Position Summary:**

We are looking for an experienced and dynamic Area Manager to join our team at Greentree Food Solutions Inc. As a key member of our organization, you will be responsible for leading multiple restaurant locations within a specific geographic region, focusing on operational excellence, customer satisfaction, and financial performance.

**Responsibilities and Expectations:**

  • Leadership and Team Management: Hire, train, and manage restaurant supervisors and staff, including overseeing employee performance and ensuring proper staffing levels.
  • Operational Oversight: Ensure all restaurants in your assigned concept meet company standards, managing budgets, controlling costs, and driving profitability.
  • Customer Service and Experience: Foster excellent customer service, resolving complaints or issues, and implementing improvements based on feedback.
  • Marketing and Promotion: Collaborate with marketing teams to drive customer traffic and sales through promotional campaigns and activities.
  • Problem-Solving and Troubleshooting: Address operational challenges, customer complaints, or issues at the restaurant level, escalating concerns to senior leadership when necessary.

**Requirements and Qualifications:**

  • Minimum 3 years' experience in a managerial or supervisory role within the hospitality or retail industry.
  • Proven track record of driving operational efficiency and financial performance in a multi-unit business environment.
  • Excellent leadership and people management skills, with the ability to motivate and develop teams.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Proficient in budget management, inventory control, and cost-saving initiatives.
  • Excellent communication and interpersonal skills, with the ability to effectively liaise with staff, supervisors, and senior leadership.
  • Passion for the food and beverage industry with a customer-centric mindset.