Workforce Optimization Expert

Workforce Optimization Expert - Job Description:The Ateneo de Manila University is seeking a Workforce Optimization Expert to join its team. As a key member of the team, the successful candidate will be responsible for optimizing organizational structures and processes to achieve business goals.Main Responsibilities:Conduct workforce analysis to identify...

Job DescriptionHCL Technologies Philippines Inc is seeking a Workforce Optimization Expert to lead our WFM and MIS functions. This is an exciting opportunity for a motivated individual to drive business growth and improvement through data analysis and strategic planning.The successful candidate will be responsible for overseeing the WFM and MIS processes...

We are seeking a Workforce Management Optimization Expert to join our team at Hopper. As a WFM Compliance Analyst, you will be responsible for ensuring that our customers receive support from the right agent at the right time.You will work directly with Hopper's Outsourced Service Providers to ensure they are scheduling the right number of agents across the...

Job Description:Workforce OptimizationWe are seeking a Workforce Optimization Manager to join our team. The successful candidate will be responsible for developing and implementing workforce optimization strategies that align with the company's overall goals and objectives.The key responsibilities of this role include:Developing and implementing workforce...

Career Opportunity: Workforce Optimization SpecialistWe are seeking a highly skilled Workforce Optimization Specialist to join our team. The successful candidate will have experience in analyzing complex data to optimize workforce planning and providing insights to drive business decisions.ResponsibilitiesAnalyze and interpret complex data to inform...

We are seeking a highly skilled and motivated Workforce Management Planning Analyst to join our team at Neksjob Philippines. As a key member of our operations department, you will be responsible for monitoring and optimizing workforce performance to ensure that staffing levels align with operational needs. In this role, you will use your analytical skills to...

As a seasoned professional in the field of workforce management, we are looking for an experienced Workforce Optimization Specialist to join our team at Optum.About the RoleIn this role, you will play a critical part in planning, scheduling, real-time monitoring, and management of staffing levels to meet business objectives. You will analyze, implement, and...

TTEC's Workforce Management Specialist plays a pivotal role in ensuring the center meets contractual service level metrics for each program. Key responsibilities include providing frontline, 24x7 support for all TTEC programs, focusing on the balance between service level goals and agent schedule efficiencies through short-term forecast, real-time scheduling...

Job Title:Senior Real-Time AnalystOverview:We seek a highly skilled Senior Real-Time Analyst to lead our workforce optimization efforts.Main Responsibilities:Analyze complex data sets to identify trends and opportunities for process improvement.Develop and implement reporting frameworks to track key performance indicators and business metrics.Requirements:At...

**Job Description:**We are seeking a highly skilled Workforce Optimization Specialist to join our team at MOVATE PHILIPPINES INC. As a key member of our workforce management team, you will play a crucial role in ensuring we have the right people with the right skills in place to meet our business needs.The ideal candidate will have expertise in forecasting...

Job SummaryG GIS Services seeks an experienced Workforce Manager to manage daily operations, develop strategies for improved workforce efficiency, and collaborate with teams to ensure accurate staffing and scheduling.Key Job DutiesManage day-to-day workforce operations.Develop and implement workforce optimization strategies.Collaborate with cross-functional...

OverviewWe are seeking an experienced Deputy Manager of Workforce Management to join our team at WNS Global Services, Inc. In this role, you will play a key part in driving business growth by optimizing our workforce operations. Your primary responsibilities will include analyzing data, developing strategic staffing plans, and implementing best practices in...

About the RoleAs a Workforce Analyst under the Contact Center Channel, you will be responsible for analyzing and forecasting workforce needs to ensure efficient staffing levels, scheduling, and resource allocation. Key duties include monitoring staff attendance, writing and delivering reports, ensuring daily staff coverage, ensuring schedule adherence,...

At Irish Expert, we are seeking a talented Global Visa Expert to join our team. As a key member of our immigration services division, you will play a crucial role in providing expert advice on available visa options and eligibility criteria to clients.Key Responsibilities:Provide exceptional client service, counseling clients over the phone, through email,...

About EngineeringUK: The most trusted influencer marketing platform for organizations looking to advance their creator marketing.Workforce Planning ExpertWe're seeking a skilled workforce planning expert to join our team as the People Analytics and HR Data Insights Manager.As a key member of our team, you'll lead the development of our HR reporting,...

About This RoleThe Workforce Management RTA Specialist plays a pivotal role in ensuring the efficient and compliant scheduling of Customer Care Advocates, as well as accurate tracking of their time and attendance.Key Responsibilities:Timekeeping System Management: Accurately and timely record employee hours, leaves, and absences.Discrepancy Resolution:...

**About the Team:**We are seeking a skilled Call Center Optimization Expert to join our team at Visasoft Ltd. The successful candidate will be responsible for adjusting agent skills as needed to manage service levels in a multi-skill environment, updating schedule exceptions, temporary schedule changes, and permanent schedule changes in the WFM system based...

Job Title: Workforce Scheduler">Description:">This is a challenging and rewarding opportunity for a skilled Workforce Scheduler to join our team at GGIS Services. In this role, you will be responsible for managing and maintaining schedules for a large workforce within the BPO industry.">Key Responsibilities:">">Manage and maintain schedules for a large...

Role OverviewThe Workforce Management Capacity Planner plays a crucial role in optimizing staffing levels and workforce planning initiatives to scale the evolving workforce. This includes analyzing, implementing, and monitoring short and long-range plans to ensure alignment with business objectives and financial goals.Main ResponsibilitiesAnalyze complex...

About the RoleWe are seeking an experienced Workforce Management Expert to join our team. The successful candidate will be responsible for all aspects of workforce planning, including forecasting, scheduling, and analytics. This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal...