Commercial Center Operations Executive

5 days ago


Cebu City, Central Visayas, Philippines ALI COMMERCIAL CENTER, INC. Full time
About Us:

As a leading company in the Philippines, ALI Commercial Center, Inc. operates over 60 commercial centers nationwide. Our mission is to provide a seamless integration of built and natural environments through contemporary Filipino architecture and design, creating an amazing experience for our customers.

Job Description:

We are seeking a highly skilled Mall Operations Manager to join our team, responsible for managing the financial performance, operational efficiency, merchant relationships, contract management, and training and development of our commercial centers.

Responsibilities:
  1. Financial Performance:
  • Monitor income statement performance against budgets and goals.
  • Analyze sales performance against prior year's sales, current year budgeted sales, sales requirements, category average, and building average.
  1. Operational Efficiency:
  • Implement day-to-day activities and housekeeping procedures.
  • Manage and monitor maintenance tasks to ensure facilities are in good working order.
  • Coordinate with Marketing and Ad & Promo regarding marketing activities and events.
  1. Merchant Relationships:
  • Establish and maintain strong relationships with merchants to boost their business viability.
  • Align day-to-day activities with merchant needs and preferences.
  1. Contract Management:
  • Process requirements for lease contract negotiations (application, renewals, amendments, termination).
  • Monitor status of contracts, including deadlines, memos, and expiration reviews.
  1. Training and Development:
  • Train and mentor Operations Associates to enhance their skills and knowledge.
Qualifications:
  • Bachelor's Degree in Business Studies/Administration/Management or equivalent.
  • 5-8 years of relevant experience in the mall or retail industry.
  • Excellent communication, analytical, people, and negotiation skills.
  • Knowledge/experience in customer service or equivalent.


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