Chat Support Technician

5 days ago


Manila, National Capital Region, Philippines SolarWinds Full time
Key Responsibilities
As a Chat Support Technician with SolarWinds, you will be responsible for providing technical support to end-users via live chat. This includes troubleshooting hardware, software, and network issues, as well as maintaining knowledge base resources and contributing to the continuous improvement of AI-based support tools.

You will also have the opportunity to collaborate with Tier 2 onsite support teams, work in a dynamic environment, and enjoy a competitive compensation package.

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