Property Tax Software Support Specialist

7 days ago


Manila, National Capital Region, Philippines Tyler Technologies, Inc. Full time
About the Role

The ERP Pro Support Technician will be responsible for providing inbound support to resolve client inquiries and problems via chat, email, and phone. You will analyze data reports, forms, and web technologies commensurate with your level of training and understanding.

You will determine whether to resolve issues personally or refer them to a more experienced team member, responsibly communicating with all parties involved in issue resolution to meet and manage client expectations.



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