Customer Support Technician

6 days ago


Manila, National Capital Region, Philippines TREND MICRO INCORPORATED-PHILIPPINE BRANCH Full time

TREND MICRO INCORPORATED-PHILIPPINE BRANCH is seeking a highly skilled Customer Support Technician to provide top-notch support to our internal clients. As a key member of our team, you will play a critical role in ensuring that all technical issues are resolved promptly and efficiently.

Responsibilities:

  • Provide first-line technical support via phone, chat, and email.
  • Manage helpdesk support tickets and requests efficiently.
  • Work closely with other teams to resolve technical issues.

Requirements:

  • Bachelor's Degree in Computer Science, Information Technology, or related field.
  • 1-2 years of experience in IT or technical support-related field.
  • Familiarity with Microsoft Office Applications and Azure Active Directory.

This is an exciting opportunity to work in a dynamic environment and contribute to the growth of our organization. If you are a motivated individual with excellent customer service skills, we encourage you to apply.



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