Full Stack Zoho Application Specialist

1 week ago

Manila, National Capital Region, Philippines beBeeExpert Full time ₱85,000
Expert Zoho Applications Developer Wanted for Long-term RoleJob Description

This is a full-time remote position that requires strong technical expertise and excellent communication skills to deliver impactful solutions for clients.

The ideal candidate will have extensive experience in designing, developing, and supporting Zoho applications across the Zoho ecosystem.

Key Responsibilities
  • Develop, customize, and optimize Zoho applications using Deluge script, APIs, and widgets.
  • Create Zoho Creator applications, custom HTML pages, and CRM canvas views.
  • Build error-free, functional applications tailored to project requirements.
Main Responsibilities Include:
  • Client Support & Communication
    • Provide first-line Help Desk support for Zoho applications via email and phone.
    • Communicate effectively with clients to address system changes, troubleshoot issues, and provide ongoing support.
    • Assist with onboarding new clients, including form design, training, and guidance.
  • Integration & Migration
    • Implement and integrate systems such as Stripe, Xero, Zoho Books, and Zoho Inventory.
    • Manage and reconcile data migrations using Zoho Analytics to ensure accuracy.
  • Training & Documentation
    • Prepare user guides, training materials, and marketing documents.
    • Maintain comprehensive documentation of project workflows, timesheets, and milestones.
  • General Administration
    • Manage user accounts, including setup, modifications, and troubleshooting.
    • Follow up on Zoho support tickets and ensure all client documents are securely filed.
  • Project Management
    • Collaborate on task estimations and project requirements outlined in Zoho Projects.
    • Ensure timely updates of task statuses, milestones, and deliverables.

This role requires:

  • Discipline and commitment to set working hours (strict shift times).
  • Use of time-tracking software during work hours.
  • Active participation in team and client calls with your camera ON.
  • Consistent availability and responsiveness throughout your shift.
  • Treating this as a long-term, full-time job.
Requirements and Qualifications
  • Technical Expertise
    • Extensive experience with Zoho One, CRM, Creator, Books, Inventory, Desk, Flow, Forms, Sign, Writer, and Zoho Analytics.
    • Proficient in developing with Deluge script and API integrations.
  • Soft Skills
    • Strong English written and verbal communication skills.
    • Confident and professional phone manner for client-facing interactions.
    • Ability to prepare clear, concise training materials and respond effectively to written enquiries.
  • Problem-Solving Skills
    • Robust testing capabilities to identify and resolve system issues.
    • Ability to improve and optimize workflows and system configurations.
Benefits and Others
  • Opportunity to develop expertise in the Zoho ecosystem.
  • Chance to work on diverse projects and collaborate with clients worldwide.

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