Compliance Operations Specialist

2 days ago


San Fernando, Central Luzon, Philippines beBeeCompliance Full time $40,000 - $60,000
Compliance Coordinator Role Overview

The Compliance Intake Coordinator is a vital position responsible for managing compliance-related inquiries submitted by employees. This individual serves as the first point of contact for employee tickets received through various platforms.

Main Responsibilities
  • Ticket Management: Monitor and manage compliance-related tickets, engage with employees to assess inquiries, accurately document, track, and follow up on all cases from intake to resolution.
  • Compliance Triage & Escalation: Evaluate the nature of each issue, route and escalate cases to relevant departments, maintain clear intake logs, identify trends or recurring themes.
  • Cross-functional Collaboration: Work with internal stakeholders, proactively reach out to other functions when clarification or guidance is needed, support continuous process improvement.
Key Qualifications
  • Mandatory Skills & Experience: 3+ years in HR operations, compliance support, or case management; familiarity with U.S. or Canadian compliance topics; strong interpersonal and communication skills.
  • Preferred: Experience supporting North American teams from an offshore/remote environment; comfortable collaborating across time zones.


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