Operational Development Specialist

1 day ago

Calamba, Calabarzon, Philippines beBeeCoaching Full time ₱600,000 - ₱1,000,000
Job Overview

This role is accountable for spearheading training initiatives to foster operational excellence through continuous learning and professional development.

Key Responsibilities
  • Administer new hire orientation, process and product training, and provide guidance to employees throughout onboarding, skill enhancement, and transitioning to independent work.
  • Design, deliver, and continuously improve training programs for Specialists and Team Leaders.
  • Develop engaging training materials and offer real-time feedback, personalized coaching, and technical support to employees.
  • Act as a backup and support team operations when required, and monitor training effectiveness.
Requirements
  • A minimum of 2 years of experience in lead generation, sales, technical support or customer support.
  • Excellent communication and coaching skills, with the ability to create and deliver effective training sessions.
  • Experience with CRM tools (Salesforce is beneficial) and MS Office, strong organizational and leadership abilities.

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