Deployment Specialist

The role of the Corrigo Deployment Specialist is a critical position within our organization, responsible for deploying, implementing, and optimizing the Corrigo Platform for new and existing clients.

• Primary responsibility includes software delivery from implementation to go-live.
• Flexibility to regularly rotate through different technical specialties and skill sets while working as a Corrigo Deployment Specialist, as a Tier 2 overflow support for the System Administration Team, and as a Business Analyst for integration requests.
• Perform data collection and system configuration tasks in Corrigo account instances during transition and optimization.
• Coordinate multiple stakeholders on the system and account required data and configuration tasks, working to tight deadlines.
• Integration project: From conducting stakeholder interviews to understand the integration needs, mapping out the current processes that will be affected by the integration and document the scope, objectives, and proposed solutions through a Business Requirement Document (BRD).
• Perform product demonstrations for staff and clients throughout the deployment and integration phases.
• Provide troubleshooting support throughout the deployment and integration period on system and business process issues.
• Initiate the discovery process on Corrigo Enterprise and Corrigo Client Portal features and functionalities introduced during version upgrades and service updates, and leverage these as efficiencies to the Account Teams.
• Provide product version releases testing and training.
• Perform tests and provide solutions that meet client and account requirements, or close off issues/gaps identified during deployment.
• Document knowledge in the form of User Guides, Process Maps, or Manuals.
• Work with the engineering and development team on product fixes and enhancements.
• Strong Technical and Interpersonal Communication.
• Responsible for risk management, issue management, incident management, and overall escalation/risk mitigation of services offered.
• Assist in overall Governance, Audit, and overall resolution of business processes in Corrigo.
• Perform Configuration and Data Audits and initiate remediation to correct audit findings as required.
• Identify and recommend the implementation of processing efficiencies.
• Participate in professional and personal development programs.
• Manages the complete system decommissioning process, including securing governance approvals, coordinating with the account team to resolve outstanding work orders, generating client reports, processing data backup requests through SOWs, and executing system disconnection procedures while ensuring compliance with all protocols and standards.

This is a mid-senior level role requiring strong technical skills, excellent communication abilities, and the ability to work effectively in a team environment. The successful candidate will have a passion for delivering high-quality results, solving complex problems, and driving continuous improvement.

• Mid-senior level experience in a related field.
• Excellent technical skills, with a strong understanding of software delivery, system configuration, and data collection.
• Proven ability to communicate complex technical information to non-technical stakeholders.
• Strong analytical and problem-solving skills, with the ability to identify and implement process improvements.
• Experience working in a fast-paced, dynamic environment, with a focus on delivering high-quality results under tight deadlines.
• Ability to work effectively in a team environment, with a focus on collaboration, communication, and mutual respect.

We offer a competitive salary and benefits package, including:

• Opportunities for professional growth and development.
• A collaborative and dynamic work environment.
• A comprehensive benefits package, including health insurance, retirement savings, and paid time off.

Our organization is committed to delivering exceptional results, driven by a passion for innovation, excellence, and customer satisfaction. We are seeking talented individuals who share our vision and values, and are eager to contribute to our ongoing success.

Apply today to join our team and take the first step towards a rewarding and challenging career opportunity