Global Customer Experience Associate

2 days ago

Manila, National Capital Region, Philippines beBeeCustomer Full time ₱150,000 - ₱250,000
Job Overview

TalentPop App is seeking a Customer Service Professional to deliver world-class service and make a meaningful impact with every interaction.


Key Responsibilities
  • Handle customer inquiries through email, phone, live chat, and/or social media.
  • Support customers with orders, shipping, product details, and returns.
  • Provide thoughtful, high-quality responses that reflect our service standards.

Required Skills and Qualifications
  • Proficiency in English (both written and verbal).
  • At least 1 year of customer service experience.
  • Experience with tools like Gorgias, Zendesk, or Shopify is a plus.
  • Excellent problem-solving and communication skills.
  • Adaptable and solutions-oriented mindset.

Benefits
  • Annual performance-based increases.
  • Paid time off.
  • Health and dental insurance.
  • Holiday bonuses.
  • Permanent work-from-home setup.
  • Opportunities for career advancement as we continue to grow.

Technical Requirements
  • Personally owned PC or laptop with an i5 processor or equivalent.
  • Minimum of 15 Mbps for both upload and download internet speed.

When applying, use the application code: CS


Excited to grow your career with us? We offer a collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey.


Job Details
  • Seniority level: Entry level.
  • Employment type: Full-time.
  • Job function: Other.
  • Industries: IT Services and IT Consulting.

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