Customer Service Operations Lead

17 hours ago


Pasay, National Capital Region, Philippines beBeeOperations Full time $80,000 - $140,000
About the Role

We are seeking a seasoned Customer Service Operations Lead to drive strategic initiatives, lead high-performing teams, and develop solutions that elevate customer experiences.

This role requires a strong understanding of customer journey management, service operations, and leadership principles. The ideal candidate will be able to analyze complex problems, develop data-driven insights, and implement effective strategies to improve customer satisfaction and loyalty.



  • Pasay, National Capital Region, Philippines beBeeLeadership Full time $60,000 - $80,000

    Job OverviewWe are seeking a seasoned leader to oversee our customer support team.Key ResponsibilitiesLead and develop a high-performing team to deliver exceptional client experiences.Oversee daily support operations, including ticket management and escalations.Monitor team performance and set metrics to ensure service levels are consistently met.Handle...


  • Pasay, National Capital Region, Philippines beBeeService Full time ₱5,000,000 - ₱8,000,000

    Customer Service Leadership RoleWe are seeking a skilled professional to lead our customer service team in delivering exceptional support to clients.Key Responsibilities:Design and implement training programs to equip customer service representatives with technical and behavioral skills.Analyze performance gaps and develop strategies to enhance customer...


  • Pasay, National Capital Region, Philippines beBeeLeadership Full time ₱500,000 - ₱1,000,000

    Job OverviewThe company is a leading business with investments in retail, banking, and property.Main ResponsibilitiesOversight of customer service team ensuring accurate and timely processing of buyer requests.DepartmentHuman Resources Department.Work EnvironmentA dynamic and fast-paced environment that requires strong communication and leadership skills.Key...


  • Pasay, National Capital Region, Philippines Hellmann Shared Service Center Inc. Full time $80,000 - $120,000 per year

    ShareJob DescriptionDescriptionAbout the position As the 4PL Control Tower Supervisor, you'll be at the forefront of orchestrating the global logistics operations. Your role is pivotal in maintaining supply chain visibility, ensuring seamless service delivery, and leading a team of skilled operators at different locations. Your expertise will be crucial...


  • Pasay, National Capital Region, Philippines Hellmann Shared Service Center Inc. Full time $70,000 - $120,000 per year

    About the position As the Operation Supervisor, you'll be at the forefront of orchestrating the global logistics operations. Your role is pivotal in maintaining supply chain visibility, ensuring seamless service delivery, and leading a team of skilled operators at different locations. Your expertise will be crucial in managing customer shipments across...


  • Pasay, National Capital Region, Philippines Ayala Corporation Full time $104,000 - $130,878 per year

    Anko Customer Service Managers play a critical role in driving store performance long term success by ensuring operational excellence, delivering exceptional customer experiences, and maintaining compliance across our stores. As a key part of our store leadership team, you are responsible for supporting financial outcomes and creating a positive work culture...


  • Pasay, National Capital Region, Philippines beBeeOperational Full time ₱1,200,000 - ₱1,500,000

    Job DescriptionThe Customer Service Manager is responsible for overseeing a medical contact center operations team in a virtual setting. They motivate and engage a large team with diverse skills, responsibilities, and geographic locations to deliver customer-centered service during times of significant change.ResponsibilitiesLeads a team of 8 to 10...


  • Pasay, National Capital Region, Philippines A.P. Moller - Maersk Full time $70,000 - $120,000 per year

    OpportunityMaersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.At Maersk, we believe in the power of diversity, collaboration, and continuous...


  • Pasay, National Capital Region, Philippines Ayala Corporation Full time

    Direct message the job poster from Ayala CorporationOverviewAnko Customer Service Managers play a critical role in driving store performance and long-term success by ensuring operational excellence, delivering exceptional customer experiences, and maintaining compliance across our stores. As a key part of our store leadership team, you are responsible for...


  • Pasay, National Capital Region, Philippines Michael Page Full time ₱800,000 - ₱1,200,000 per year

    Opportunity for Career GrowthGrowth and Learning OpportunitiesAbout Our ClientThis opportunity is with a large organization in the Transport & Distribution industry. The company is known for delivering reliable logistics solutions and maintaining a strong presence in the market.Job DescriptionLead and manage the customer service team to ensure exceptional...