Medical Care Coordinator Role

1 week ago

Manila, National Capital Region, Philippines beBeeOpportunity Full time ₱900,000 - ₱1,200,000

Job Title: Medical Support Specialist

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At Eucalyptus, we believe in providing multidisciplinary clinical support to patients throughout their treatment journey.

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  • ">
  • Job Description:">
  • As a Medical Support Associate, you will play a vital role working alongside doctors, nurses and pharmacists to triage, assess and support patients through their treatment.">
  • Provide medical support to patients with a range of conditions, primarily via email:">
    • ">
    • Triage, assess, and support patients: Evaluate the severity of patients' medical side effects and enquiries, providing appropriate assistance and information and escalating where appropriate.">
    • Ensure timely and accurate responses: Respond to patients promptly, delivering accurate medical information and advice while adhering to safety and quality standards.">
    • Maintain patient safety: Take necessary precautions to ensure patient safety, especially when addressing medical concerns and side effects.">
    • Initiate communication based on tracker information: Monitor patient progress through tracking data and reach out to patients as needed to provide support to increase treatment adherence.">
    ">
  • Share Patient Insights:">
  • Share patient feedback: Feel empowered to share any feedback or insights from patients regarding their experiences with the service and any suggestions for improvement.">
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Requirements:

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  • ">
  • Doctor of Medicine, Registered Pharmacist or Registered Nurse with 2+ years post-registration experience in the healthcare industry.">
  • Excellent writing skills, with the ability to communicate clearly, concisely, and in a patient-friendly manner via email.">
  • Comfortable working in a fast-paced environment, collaborating effectively with team members, and adept at handling frequent interruptions and adapting to changes in workload and schedule.">
  • Task-oriented mindset with meticulous attention to detail, ensuring adherence to processes with precision.">
  • Willingness to work a late mid-shift schedule between 2 PM -1 AM or 6 PM - 3 AM Manila time, with no fixed weekend off.">
  • Previous work experience in tele-health.">
  • Passion for weight loss, skincare, sexual health or fertility.">
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Benefits:

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  • ">
  • Our teams are incredibly passionate - Our talent bar is high and our work ethic is strong. You'll get to stretch yourself every day and work amongst people who care deeply about our patients.">
  • We'll have your back when you need us most - You'll be able to lean on a range of leave offerings to support you when needed from Day 1, this includes: sick, maternal/paternal, compassionate, and vacation leave.">
  • We will invest in your career - You'll get access to an annual professional development budget and additional leave credits, mentors and buddies to ensure that you have the support you need to level up.">
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How to Apply:

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  1. ">
  2. Submit your application by clicking the link provided.">
  3. Attach your resume/CV and required documents.">
  4. Fill out the application form carefully and thoroughly.">
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