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Head of Client Growth

1 week ago

Manila, National Capital Region, Philippines Ninja Van PH Full time

Ninja Van PH is seeking an experienced professional to lead our client growth efforts. As a Head of Client Growth, you will be responsible for developing and executing client management plans, identifying opportunities for growth, and establishing strong relationships with key clients.

Responsibilities:
  1. Develop and Execute Client Management Plans: Create comprehensive client management plans, identify opportunities for growth, and establish strong relationships with key clients.
  2. Lead Cross-Functional Teams: Lead and manage cross-functional teams, provide guidance and support, and conduct regular performance evaluations.
  3. Collaborate with Internal Teams: Collaborate with internal teams to develop and execute sales strategies, drive revenue growth, and meet sales targets.
  4. Analyze Customer Feedback: Analyze customer feedback, identify areas for improvement, and implement corrective actions to enhance customer satisfaction and retention rates.
  5. Stay Up-to-Date on Industry Trends: Conduct market research and analysis to stay up-to-date on industry trends, competitor information, and market developments.
  6. Lead Contract Negotiations: Lead contract negotiations with clients, identify potential risks, and ensure successful contract execution.
  7. Foster Cross-Functional Collaboration: Foster collaboration between internal teams to drive business results, share knowledge, and improve processes.